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Job Summary Role Summary:
Job Summary Role Summary:
- We are looking for an experienced ServiceNow Architect with deep expertise in Enterprise Asset Management to lead architecture, design, and implementation of scalable asset lifecycle solutions.
- The person will work closely with business stakeholders, product owners, and development teams to translate business requirements into robust ServiceNow platform capabilities.
- This role requires strong techno-functional knowledge, architectural governance, and the ability to drive best practices across implementations.
- Architecture & Design Define end-to-end architecture for EAM implementations on ServiceNow. Provide design guidance for asset lifecycle including planning, procurement, deployment, maintenance, depreciation, transfer, and retirement.
- Ensure alignment with enterprise architecture, security, and integration standards. Produce HLDs, LLDs, integration designs, and data models. EAM Implementation Leadership Lead implementation of asset hierarchies, models, classes, and CI relationships.
- Design preventive and corrective maintenance frameworks.
- Architect inventory, warehouse, and stockroom capabilities.
- Establish asset tracking, audits, and compliance controls. Drive mobility, workspace, and user experience strategy for asset operations.
- Stakeholder & Governance Run discovery workshops and provide advisory to business teams.
- Act as a bridge between business, operations, and engineering. Review and approve technical solutions from developers.
- Define platform standards, code quality practices, and release governance.
- Integration & Data Strategy Architect integrations with ERP, procurement, finance, HR, and monitoring systems.
- Define data migration, normalization, and reconciliation strategies.
- Ensure CMDB alignment where assets and CIs intersect.
- Leadership Mentor developers and administrators.
- Drive estimation, planning, and roadmap discussions. Support pre-sales, solution demos, and RFP responses if needed.
- Strong hands-on architecture experience in ServiceNow EAM.
- Proven expertise in asset lifecycle management.
- Deep understanding of data modeling, CMDB dependencies, and service mapping. Experience designing integrations using REST, SOAP, MID Server.
- Strong knowledge of Flow Designer, automation, and platform capabilities.
- Experience in performance optimization and scalable design.
- Excellent client-facing and communication skills.
- Good to Have Experience with ServiceNow Hardware Asset Management or ServiceNow Software Asset Management.
- Exposure to ServiceNow IT Service Management processes.
- Knowledge of financial management or depreciation models.
- Experience in multi-vendor environments.
- ServiceNow certifications (CSA, CAD, CIS-EAM or related).
- Experience in regulated industries.