Demo

Service Desk Analyst

Jobs via Dice
Nashville, TN Full Time
POSTED ON 6/5/2026
AVAILABLE BEFORE 7/4/2026
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Abacus Service Corporation, is seeking the following. Apply via Dice today!

Job Description:

Must be able to lift at least 50 pounds.

IT Call Center Experience Preferred

  • Able to handle call volume of up to 30 calls per day.

People/Customer Service Skills Required

Printer Administration and Troubleshooting

  • Server Print Queue, and local Queues

Active Directory Management

  • Able to navigate Different OUs
  • Able to look up attributes
  • Able to reset password and unlock accounts.

iOS Management, Support, and Deployment

  • Setting up new phones/Ipads
  • Resetting iTunes accounts
  • Resetting network settings
  • Backup/Restore device data

Video Conferencing

  • Cisco WebEx
  • MS Teams
  • Cisco Presence video solutions

Network troubleshooting

  • Internal vs external
  • VPN
  • LTE
  • Wifi

Application Troubleshooting

  • Account permission
  • Compatibility settings
  • Browser vs installed

Remote support

  • MSRA
  • RDP
  • TEAMs
  • Webex

Hardware Deployment

ServiceNow

  • Ticket management
  • Ticket assignment

Salary.com Estimation for Service Desk Analyst in Nashville, TN
$52,888 to $65,576
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Service Desk Analyst?

Sign up to receive alerts about other jobs on the Service Desk Analyst career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$70,114 - $86,563
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Jobs via Dice

PC / Desktop Deployment Technician
Apply
  • Jobs via Dice Sioux, SD
  • Our Client is seeking a Software/Hardware Imaging/Deployment Technician who can prepare, configure, and tests computer hardware and software before deploym... more
  • 1 Day Ago
Senior Mechanical Engineer
Apply
  • Jobs via Dice Newport, RI
  • Job ID: 2613344 Location: Newport, RI, US Date Posted: 2026-06-04 Category: Engineering and Sciences Subcategory: Mechanical Engr Schedule: Full-Time Shift... more
  • 1 Day Ago
Kafka Administrator - Johnston, RI (Onsite)
Apply
  • Jobs via Dice Johnston, RI
  • Dice is the leading career destination for tech experts at every stage of their careers. Our client, TekisHub Consulting Services, is seeking the following... more
  • 1 Day Ago
Social Network Analyst
Apply
  • Jobs via Dice Honolulu, HI
  • Looking for an opportunity to make an impact? At Leidos, innovation is at the heart of everything we do. Powered by a team as diverse as it is talented, we... more
  • 1 Day Ago
View More Jobs at Jobs via Dice

Not the job you're looking for? Here are some other Service Desk Analyst jobs in the Nashville, TN area that may be a better fit.

Service Desk Analyst
Apply
  • Abacus Service Corporation Nashville, TN
  • Job Description: Must be able to lift at least 50 pounds. IT Call Center Experience preferred - Able to handle call volume of up to 30 calls per day. Peopl... more
  • 2 Days Ago
Service Desk Analyst
Apply
  • Addison Group Nashville, TN
  • SERVICE DESK ANALYST Location (city, state): Onsite 5 days a week, Nashville TN Compensation: $60,000 Salary, $26-30/Hour Benefits: This position is eligib... more
  • 11 Days Ago
View More Jobs

AI Assistant is available now!

Feel free to start your new journey!