Senior Professional Technical Writer

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As a Senior Professional Technical Writer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.

Your role in our mission

Develop your career as you support Gainwell's focus on creating innovative, purpose-built technologies and solutions to deliver better health and human services outcomes.

• Support the full product development life cycle as you perform complex product design tasks, verify bugs, analyze systems and conduct release testing
• Investigate defects discovered by our quality assurance and product support teams
• Support the design and development of end-user training courses to address any gaps in our clients' knowledge of a product
• Work directly with management, other developers and cross-functional technical teams to manage client expectations and ensure we meet specifications
• Show your expertise as you serve as a SME on market developments, product systems and processes, network architecture and interface capabilities
  
  

What we're looking for

• 6 or more years of technical experience in product design and support working with client enterprise products, services and requirements, with health and human services experience preferred
• Knowledge of technology architecture, the product development life cycle, cloud technologies, software as a service, and product and platform configurations
• Strong skills using and manipulating relational databases, event subscription-based communication and software development skills between modules
• Willingness to lead and take ownership over assigned work and to mentor more junior colleagues in-role
• Ability to anticipate problems, resolve ambiguous issues and take decisive action
  
  

What you should expect in this role

• United States remote opportunity.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• The Deadline to submit applications for this posting is December 20, 2025.
  
  

The pay range for this position is $66,200.00 - $94,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.