What are the responsibilities and job description for the Senior Computer Operator position at Jobs via Dice?
Summary
Companion Data Services provides leading IT solutions and managed services. We operate multiple geographically disperse data centers, including two of the nation's largest healthcare data centers - both rated among the top five percent of data centers worldwide by MIPS.
With three U.S. locations and decades of experience in government, commercial and education markets, our innovative solutions and reliable services allow clients to focus on core business and improve outcomes.
Our data centers host applications process billions of transactions, supporting state, federal and commercial business.
Description
Position Purpose:
Provides high level technical support for computer systems within data center operations and identifies patterns in technical problems. Ensures tape data operations are properly executed. Provides training to less experienced staff. Identifies and resolves computer systems problems.
Location:
This is a full-time and onsite position with Companion Data Services , a subsidiary of BlueCross BlueShield of South Carolina, located in Columbia, SC.
What You'll Do :
Required Education:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email or call , ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information .
Some states have required notifications. Here's more information .
Companion Data Services provides leading IT solutions and managed services. We operate multiple geographically disperse data centers, including two of the nation's largest healthcare data centers - both rated among the top five percent of data centers worldwide by MIPS.
With three U.S. locations and decades of experience in government, commercial and education markets, our innovative solutions and reliable services allow clients to focus on core business and improve outcomes.
Our data centers host applications process billions of transactions, supporting state, federal and commercial business.
Description
Position Purpose:
Provides high level technical support for computer systems within data center operations and identifies patterns in technical problems. Ensures tape data operations are properly executed. Provides training to less experienced staff. Identifies and resolves computer systems problems.
Location:
This is a full-time and onsite position with Companion Data Services , a subsidiary of BlueCross BlueShield of South Carolina, located in Columbia, SC.
What You'll Do :
- Operates and monitors computer system and related equipment, ensuring all batch cycles are completed by deadline. Reads production schedules, job request forms and job documentation to determine what jobs to run, what procedures to follow and what input data to obtain.
- Ensures data operations and processes are operating properly and completed in a timely and accurate manner, to include monitoring, maintenance, and backup tape rotation. Provides assistance to various IT groups regarding tape desk procedures and vault rotation procedures.
- Identifies and resolves computer system problems. Tracks related incidents, problems, service requests and standard changes per established procedures and IT service management. Ensures all system and equipment problems are properly logged. Communicates status of operations to allow for immediate response to service interruptions.
- Provides training to less experienced staff. Assists in recommending schedules for staff and equipment to obtain maximum usage.
- Provides input on updating Operations procedures, schedules, and technical documentation. Ensures procedures are followed when compensating for unscheduled maintenance requirements. Escalates systems issues to IT technical staff and management.
- Perform duties of the Lead Computer Operator in that person's absence.
Required Education:
- High School Diploma or equivalent
- 4 years' experience in the operation and support of a variety of computer systems.
- Maintain tape libraries
- Monitor computing platforms
- Notify customers of problems
- Operate console systems
- Troubleshoot computing platforms
- Mainframe experience including System Monitoring, IPL, and understanding of Errors and Abends.
- Experience with Splunk.
- ServiceNow Experience.
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
- Subsidized health plans, dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email or call , ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information .
Some states have required notifications. Here's more information .