What are the responsibilities and job description for the Security Operations Center (SOC) Manager position at Jobs via Dice?
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- Provide deskside support for desktops, laptops, mobile devices, and peripherals.
- SOC Operations - Investigation
- Own end to end Security Operations Center (SOC) service delivery including monitoring, detection, triage, investigation, and escalation, ensuring alignment with SLAs, KPIs, and client objectives.
- Act as onsite representative, managing escalations, clarifications, and priority incidents while coordinating seamlessly with offshore teams.
- Lead client communications through meetings, incident briefings, RCA discussions, and roadmap presentations, maintaining transparency on risks and mitigation.
- Provide advisory support on SOC processes, threat trends, SIEM tuning, and incident response maturity, acting as a trusted security partner.
- Ensure quality assurance and compliance by reviewing outputs, validating reports, and maintaining audit readiness.
- Drive continuous improvement through automation, new use case development, and adoption of advanced tools and methodologies.
- Deliver governance and reporting on SOC performance, KPIs, and threat patterns, while conducting regular reviews with client leadership.
- Demonstrate strong expertise in SIEM, SOAR, EDR, threat intelligence, and frameworks (MITRE ATT&CK, NIST, ISO), combined with excellent communication, leadership, and stakeholder management skills.