Salesforce Technical Architect

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The ideal candidate will be responsible for designing scalable, high-performance Salesforce solutions across Sales Cloud, Service Cloud, and Community Cloud. This role requires a deep technical understanding of the Salesforce platform along with the ability to work closely with business stakeholders, solution architects, developers, and cross-functional teams to deliver robust end-to-end implementations.

The Salesforce Technical Architect will play a key role in defining system architecture, integration patterns, data models, and best practices to ensure platform scalability, security, and performance.

Key Responsibilities

• Salesforce Architecture & Solution Design
• Design scalable, secure, and high-performing solutions using Sales Cloud, Service Cloud, and Community Cloud.
• Develop enterprise-level architectural blueprints and integration patterns.
• Lead the design and implementation of complex Salesforce solutions, ensuring alignment with business strategy and technical governance.
• Define data models, security models, object relationships, sharing rules, and platform limits.
• Technical Leadership
• Serve as the technical authority for Salesforce initiatives across multiple teams.
• Guide development teams on configuration, customization, Apex/Lightning best practices, and architectural standards.
• Provide hands-on support during system design, code review, performance tuning, and deployment activities.
• Integration & Middleware
• Architect and implement integrations between Salesforce and external systems using REST/SOAP APIs, middleware (MuleSoft, Informatica, Dell Boomi, etc.), and custom services.
• Ensure robust data synchronization, error handling, and API governance across connected platforms.
• Stakeholder Collaboration
• Work closely with business stakeholders, product owners, and functional consultants to translate requirements into technical solutions.
• Participate in workshops, design sessions, and roadmap planning.
• Communicate architectural decisions, trade-offs, risks, and recommendations clearly to leadership.
• Governance, Standards & Best Practices
• Establish development standards, coding guidelines, design patterns, and reusable components.
• Conduct architectural assessments and enforce platform best practices, security, and compliance.
• Ensure adherence to Salesforce governor limits and performance optimization techniques.
  
  

Qualifications

Required:

• 8 years of hands-on experience in the Salesforce ecosystem.
• Strong expertise in Sales Cloud, Service Cloud, and Community Cloud.
• Deep technical knowledge of:
• Apex, Lightning Web Components (LWC)
• Visualforce, SOQL, SOSL
• Security and sharing models
• Salesforce Data Model & Metadata structure
• Proven experience designing large-scale Salesforce implementations.
• Strong background in integration architecture using REST/SOAP APIs or middleware.
• Experience leading development teams and managing technical delivery.
• Excellent problem-solving and communication skills.
  
  

Preferred:

• Salesforce certifications such as:
• Salesforce Certified Technical Architect (CTA) Huge plus
• Application Architect
• System Architect
• Sales/Service Cloud Consultant
• OmniStudio Consultant / Developer
• Experience with DevOps tools (Gearset, Copado, Jenkins, Azure DevOps, Git).
• Experience working in Agile/Scrum environments.
• Knowledge of SSO, OAuth, and enterprise security frameworks.
  
  

Soft Skills

• Strong leadership and mentorship capabilities.
• Ability to handle complex business and technical discussions.
• Exceptional documentation and presentation skills.
• High attention to detail, with a focus on performance and scalability.