Salesforce Developer

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Salesforce Developer – Service Cloud & Production Support

📍 Sacramento, CA (Onsite) Only from PST | ⏳ 12 Months Contract

Required Skills: Salesforce Service Cloud, Apex, Triggers, LWC, Production Support

Preferred Skills: MuleSoft, Snowflake, Copado, SmartyStreets

Job Description

Seeking a senior Salesforce Developer with strong Service Cloud and Production Support experience to support enterprise-scale Salesforce stabilization and production simulation activities. The ideal candidate will have expertise in Apex, LWC, Flows, integrations, and troubleshooting complex production issues.

Key Responsibilities

• Provide Tier 3 production support and incident resolution
• Perform root cause analysis, defect identification, and issue triage
• Troubleshoot Apex, Triggers, LWC, Flows, and Salesforce configurations
• Support production simulations, go-live, and stabilization activities
• Analyze integrations, APIs, debug logs, and automation processes
• Collaborate with support teams, vendors, and engineering teams
• Document defects, operational findings, and resolution plans
  
  

Required Experience

• 12 years of IT experience with 5 years in Salesforce
• Strong Salesforce Service Cloud implementation and support experience
• Experience with Sev1/Sev2 incidents, Hypercare, and Managed Services
• Expertise in Apex, Triggers, SOQL/SOSL, Governor Limits, and Debug Logs
• Hands-on experience with LWC development and troubleshooting
• Experience supporting large Salesforce environments with complex integrations
• Strong REST/SOAP API troubleshooting skills and Postman experience
  
  

Preferred Skills

• MuleSoft
• Snowflake
• Copado
• SmartyStreets