Project Manager – Change Management

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Job Title: Project Manager – Change Management

Introduction:

This position is for a Project Manager specializing in Change Management. The individual will be responsible for leading change management initiatives across projects and programs, developing and executing change management strategies, and collaborating with various teams to ensure successful implementation of change initiatives.

Responsibilities:

• Lead end-to-end change management initiatives across projects and programs
• Develop and execute change management strategies, plans, and roadmaps
• Perform impact assessments and stakeholder analysis
• Drive communication plans to ensure awareness and alignment across all levels
• Manage resistance to change and ensure stakeholder buy-in
• Collaborate with business, IT, HR, and leadership teams
• Define and track change success metrics (adoption, usage, satisfaction)
• Conduct training needs analysis and ensure effective training delivery
• Integrate change management activities into overall project lifecycle
• Identify risks and implement mitigation strategies
• Ensure compliance with organizational change frameworks and governance
  
  

Requirements:

• Bachelor’s degree in Business Administration, IT, or related field
• MBA preferred
• Certification in Change Management (e.g., Prosci Change Management Certification) is a plus
• Project Management certification such as PMP Certification or PRINCE2 Certification preferred
  
  

Key Skills & Competencies:

• Strong knowledge of Change Management frameworks (e.g., ADKAR Model, Kotter’s 8-Step Change Model)
• Excellent stakeholder management and communication skills
• Strong problem-solving and conflict resolution abilities
• Experience in organizational transformation / digital transformation projects
• Ability to manage multiple projects in a fast-paced environment
• Strong analytical and reporting skills
  
  

Tools & Technologies (Preferred):

• Project management tools: Microsoft Project, Jira
• Collaboration tools: Microsoft Teams, Slack
• Reporting tools: Power BI
  
  

Key Performance Indicators (KPIs):

• Change adoption rate
• Stakeholder satisfaction
• Training effectiveness
• Project delivery timelines
• Reduction in resistance/issues post-implementation
• IT / Consulting
• Digital transformation programs