What are the responsibilities and job description for the Program Manager position at Jobs via Dice?
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Key Responsibilities
Program Leadership & Accountability
Key Responsibilities
Program Leadership & Accountability
- Own end-to-end delivery of a complex, multi-workstream program
- Establish program vision, structure, and execution strategy
- Drive alignment across product, project, engineering, UX, vendors, and stakeholders
- Lead with authority and clarity, ensuring accountability at all levels
- Design and implement the program operating model (cadence, governance, decision-making, etc.)
- Establish clear roles, responsibilities, and escalation paths
- Stand up and lead steering committees and governance forums
- Ensure consistent adherence to program standards and ways of working
- Develop and maintain an integrated master roadmap across all workstreams
- Identify and manage cross-workstream dependencies
- Drive quarterly (or periodic) re-planning and prioritization
- Ensure deliverables are met on time, within scope, and within budget
- Organize and structure teams for clarity and effectiveness
- Coach product managers, project managers, and leads on best practices
- Establish clear expectations for meeting readiness, deliverables, and communication
- Address gaps in performance, ownership, and execution
- In partnership with the product managers, the program manager serves as the primary point of accountability for program status and outcomes
- Deliver clear,concise, and structured reporting to leadership
- Translate complex program details into digestible insights for non-technical stakeholders
- Facilitate alignment and resolve conflicts across teams
- Proactively identify program risks, issues, and blockers
- Implement mitigation strategies and drive resolution
- Escalate critical issues with clear recommendations and decision asks
- Ensure timely and effective decision-making across the program
- Drive program budget, forecasting, and financial tracking
- Oversee vendor performance and accountability
- Ensure contracts, procurement, and deliverables align with program goals
- Assisting with Agile project coordination and team facilitation; supporting Agile teams by helping coordinate Scrum activities, tracking project progress, and assisting in the removal of obstacles that impact delivery.
- Supporting assigned Scrum Masters with ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives as needed
- Assisting in the coordination of project activities and tracking progress against project timelines and deliverables
- Support the Product Manager to track programmatic key results, objectives, and deliverables.
- Helping identify and escalate project-level risks, issues, or blocked work items to leadership
- Maintaining project documentation, status reports, and project tracking tools
- Assisting with communication between technical teams and business stakeholders
- Monitoring project-level progress and helping track team performance using Agile metrics and project management tools
- Contributing to project reports and presentations for leadership and stakeholder audiences
- 8-10 years of program or portfolio management experience
- Proven track record managing large-scale, multi-year, multi-million-dollar programs
- Experience managing multiple concurrent workstreams and cross-functional teams
- Experience working with both internal teams and external vendors
- Demonstrated ability to lead with authority and influence without direct control
- Strong ability to coach, mentor, and elevate team performance
- Comfortable having critical, constructive conversations with senior stakeholders
- Exceptional communication skills (executive-level reporting and team-level clarity)
- Deep expertise in program governance, planning, and execution frameworks
- Strong understanding of Agile, Waterfall, and hybrid delivery models
- Ability to bring structure to ambiguous or under performing environments
- Experience in State Government - preferred but not required
- Experience with Salesforce - preferred but not required
- Certifications (e.g., PMP, Scrum, etc.)
- Experience in standing up programs from early-stage or disorganized environments
- Strategic thinking with strong execution focus
- Organizational design and operational excellence
- Accountability and ownership mindset
- Conflict resolution and stakeholder alignment
- Risk-based decision making
- Clarity, structure,and attention to detail
- Program is structured, predictable, and operating with clear governance
- Teams are aligned,accountable, and consistently prepared
- Risks and dependencies are actively managed (not reactive)
- Leadership has clear visibility into status, risks, and decisions
- Delivery milestones are met with improved efficiency and quality