Program Manager BPCI

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Software Guidance & Assistance, Inc., (SGA), is searching for a Program Manager - BPCI for a contract assignment with one of our premier SaaS clients in San Jose, CA. Also open to remote PST candidates.

Responsibilities:

• Create cadenced communications to business operations community - from selecting the best communications tool, to pulling together the content; hosting quarterly business operations All Hands and planning other events to uplevel impact and build community across a decentralized business operations teams
• Own and maintain tools that are the execution backbone of the business operations function (e.g., Sharepoint)
• Design, develop and deploy new operational improvement initiatives to drive rigor in the business (e.g. executive actions tracking tool)
• Identify and set-up process/system controls and governance to sustain implemented changes and solutions
• Influence and drive key decisions regarding the projects
• Partner across all functions such as Product, Marketing, Finance, HR, IT etc. to envision, scope and deliver high-quality business solutions
• Drive program management for key operational initiatives and large scale transformational programs in line with best in class industry standards
  
  

Required Skills:

• Business Acumen and Analysis
• Strong ability to understand strategy of the business and connect the dots to help run the business and translate to functional and operational improvements
• Stay up to speed on latest market trends and industry best practices to continually drive operational innovation and efficiences at scale
• Conversant with operational data analysis methodologies, tools and techniques; and high attention to detail
• Problem Solving Skills
• Demonstrated ability to adapt and operate in a rapidly changing business landscape
• Ability to solve complex business problems, structure and deliver the work
• Focused on rapid value creation through quick wins and long term sustainable value realizations
• A strong Change Manager with tenacity to follow through till closure and who will bring teams along to drive adoption
• People Skills
• Ability to paint an exciting visual for overall project designs and operating models to influence stakeholders and leadership
• Strong people skills, with distinctive ability to influence across levels and teams
• Maturity to deal with ambiguity and agility to switch gears, strategic and tactical, according to organizational needs and dynamics
• Education: Required Qualifications:
• Strong understanding of various business process improvement methodologies
• 8-10 years demonstrated success in driving operational excellence in fast paced environments
• Bachelor's degree or equivalent a must; MBA or equivalent strongly preferred
  

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.