What are the responsibilities and job description for the Process Analyst - Only Local to Nevada position at Jobs via Dice?
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Key Responsibilities:
Key Responsibilities:
- Process Documentation, Analysis, and Improvement
- Evaluate existing election-related processes, business rules, and workflows for efficiency, accuracy, leadership vision, and compliance with Nevada Revised Statutes (NRS).
- Document processes, business rules, functionality, and procedures.
- Identify and address documentation gaps.
- Develop process maps, standard operating procedures (SOPs), and documentation for new processes as developed by State leadership.
- Identify areas for improvement in election-related processes to improve compliance, efficiency, consistency, and clarity.
- Technical Support and Analysis
- Analyze and recommend resolution paths for technical support requests.
- Validate system functionality for compliance with policy and expected business rules and workflows.
- Assist with the development of user stories and requirements to inform the development of system enhancements.
- Document system processes and functionality to support Help Desk agents and Development and QA teams in addressing tickets.
- Compliance & Quality Assurance
- Ensure processes align with federal and state election laws (NRS), including HAVA, NV state statutes, and Secretary of State directives.
- Monitor quality control measures and support risk-limiting audits.
- Stakeholder Engagement
- Work with county election officials, vendors, and internal teams to gather feedback and ensure consistency process across jurisdictions.
- Work with the third-party vendors and the internal training team to develop training and support materials for staff and election system users.
- Bachelor's degree in public administration, political science, data science, business, or related field.
- 2 years of experience in process analysis, operations, or technical support (government or elections experience preferred).
- Strong analytical, organizational, and communication skills.
- Proficiency in Microsoft Office Suite; experience with process mapping tools (e.g., Visio, Lucidchart) is a plus.
- Familiarity with election systems, voter registration databases, or government compliance frameworks is desirable.