Power Platform Engineer

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Role: Power Platform Engineer

Location: Atlanta, GA/Chicago, IL (3 days onsite is must)

Duration: 10 Months

Experience Level: 8 years

Position Overview

We are seeking an accomplished Power Platform Engineer with expertise in Microsoft Copilot Studio to drive enterprise enablement, deployment, and support for AI-powered copilots and agents within the Microsoft Power Platform ecosystem. This role will oversee the architecture and development of enterprise-grade copilots, creation of AI agents, integration with critical business systems, and establishment of governance frameworks that enable secure, scalable automation.

The ideal candidate will possess substantial experience with Power Platform, Copilot Studio, Dataverse, Power Automate, and enterprise integrations, and demonstrate a strong track record deploying agentic AI solutions in large-scale environments.

Key Responsibilities

Copilot Studio & Platform Engineering:

• Design, build, and operationalize AI copilots and agents utilizing Microsoft Copilot Studio, including integrating Copilot Studio Kit with NFCU Hygiene Workflows.
• Develop reusable platform assets such as prompt engineering templates, plugin libraries, agent designs, custom connectors, and modular agent components.
• Integrate Copilot Studio with Enterprise MCP Services, ensuring seamless operation across enterprise environments.
  
  

DevOps, ALM, and Automation:

• Architect and implement comprehensive DevOps pipelines integrated with Power Platform COE ALM applications and GitHub to facilitate version-controlled, automated deployments and environment management.
• Automate Application Lifecycle Management processes, including continuous integration, delivery, and testing of copilots, plugins, and connectors.
• Streamline connection management and enable automated password rotation for all platform integrations.
  
  

Infrastructure & Operations:

• Manage and optimize Virtual Network and Data Gateway infrastructure supporting Copilot Studio and agent deployments.
• Implement continuous monitoring, automated capacity management, and high-availability strategies for Power Platform solutions.
• Integrate with monitoring platforms (Sentinel, Defender, Dynatrace) to facilitate agent behavior tracking and anomaly detection.
• Configure proactive monitoring alerts with automated self-resolution workflows and robust escalation procedures.
  
  

Governance, Security, and Risk Controls:

• Enforce governance, security, and compliance policies across copilots, agents, prompts, plugins, and connectors within the Power Platform.
• Oversee recertification processes for bots, connectors, and knowledge sources.
• Establish and maintain comprehensive auditability for agent actions, prompt usage, and plugin execution.
• Enable user content propagation workflows and rigorously enforce content governance controls.
• Implement advanced risk mitigation measures, including hallucination detection, sensitive data masking, response filtering, and prompt injection protection.
  
  

Reporting & Support:

• Deliver customized agent inventory and effectiveness reports tailored for stakeholders and executive management.
• Establish and maintain a tiered support model for enterprise Copilot Studio agents, incorporating incident management, root cause analysis, and structured feedback loops for continuous improvement.
  
  

Adoption & Enablement:

• Partner with business and product teams to identify and deliver high-value AI automation initiatives.
• Provide technical leadership, best practices, enablement resources, and mentorship for internal and partner development teams.
  
  

Required Qualifications:

• Minimum 6 years' hands-on experience with Microsoft Power Platform, including Copilot Studio, Power Apps, Power Automate, and Dataverse.
• Proven expertise in designing, implementing, and managing DevOps pipelines integrated with Power Platform COE ALM, GitHub, and automated deployment workflows.
• Demonstrated experience building reusable platform assets-prompt templates, plugin libraries, agent frameworks, and custom connectors.
• Proficiency in integrating Power Platform and Copilot Studio with enterprise systems via REST APIs, custom connectors, and Enterprise MCP Services.
• Comprehensive understanding of Power Platform governance, security, compliance, and bot/connector/knowledge source recertification processes.
• Experience managing infrastructure (Virtual Network, Data Gateway) and implementing continuous monitoring and automated capacity management.
• Hands-on experience with monitoring tools such as Sentinel, Defender, and Dynatrace, and proficiency in automating alerts and self-healing workflows.
• Strong background in risk controls, including hallucination detection, sensitive data masking, prompt injection prevention, and audit logging.
  
  

Preferred Qualifications:

• Experience implementing and managing recertification and governance for agents, prompts, plugins, and connectors.
• Familiarity with Azure OpenAI, generative AI services, and advanced prompt engineering practices.
• Record of building agent inventories, effectiveness reporting, and executive dashboards.
• Background working in large-scale enterprise environments with complex ALM, DevOps, and automation requirements.
• Experience implementing tiered support models, incident management, and root cause analysis for AI agents and automation solutions.
• Knowledge of Copilot Studio agentic AI architectures, orchestration patterns, and user content propagation strategies.