What are the responsibilities and job description for the Pc Technician Support position at Jobs via Dice?
Description
Responsibilities/Tasks:
Identifying the root cause of computer problems related to hardware, software, operating systems, network connectivity, and peripherals.
Diagnosing and fixing network issues like connectivity problems, DNS errors, and IP conflicts
Installing and updating applications, drivers, and operating systems on user workstations.
Creating, modifying, and deleting user accounts, managing access permissions, and resetting passwords.
Identifying and resolving hardware issues like faulty RAM, hard drive problems, malfunctioning peripherals, and monitor issues.
Implementing and enforcing security policies on user workstations, including password management and software updates.
Logging, tracking, and prioritizing user reported issues within a ticketing system (ServiceNow).
Providing basic computer training to users on new applications or features
Working with department end users to confirm functionality, verifying everything is correct with department heads.
Data collection and reporting.
Skills Need:
Proven experience as a Desktop Technician or similar role.
Network Troubleshooting Skills
Experience within an enterprise or corporate setting.
CompTIA A certification or equivalent experience.
Strong knowledge of Windows operating systems and imaging software.
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and strong organizational skills.
Familiarity with healthcare IT systems and compliance standards is a plus.
Additional Skills & Qualifications Proven experience as a Desktop Technician or similar role.
Network Troubleshooting Skills
Experience within an enterprise or corporate setting.
CompTIA A certification or equivalent experience.
Strong knowledge of Windows operating systems and imaging software.
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and strong organizational skills.
Familiarity with healthcare IT systems and compliance standards is a plus.
Employee Value Proposition (EVP) Impactful Work: Contribute to a project that directly enhances the quality of care provided to patients by improving the efficiency and reliability of healthcare IT systems.
Professional Growth: Gain valuable experience in a large-scale IT project, working with the latest technologies and best practices in device imaging and deployment.
Collaborative Environment: Work alongside a dedicated team of IT professionals, fostering a supportive and collaborative work culture.
Career Advancement: Opportunities for career development and advancement within a leading healthcare organization.
Meaningful Contribution: Be part of a mission-driven organization focused on improving healthcare outcomes and making a positive difference in the community.
Work Environment Fast-paced healthcare environment.
On your feet for most of the day.
May be required to work after hours or on weekends depending on project status.
Will require travel to various locations. There are two main hospitals and 50 Medical Office Buildings (MOBs). The furthest location is only 35 minutes away from where you would be based.
Ability to lift and move computer equipment as needed.
Experience Level
Entry Level
Pay And Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Davenport,IA.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Responsibilities/Tasks:
Identifying the root cause of computer problems related to hardware, software, operating systems, network connectivity, and peripherals.
Diagnosing and fixing network issues like connectivity problems, DNS errors, and IP conflicts
Installing and updating applications, drivers, and operating systems on user workstations.
Creating, modifying, and deleting user accounts, managing access permissions, and resetting passwords.
Identifying and resolving hardware issues like faulty RAM, hard drive problems, malfunctioning peripherals, and monitor issues.
Implementing and enforcing security policies on user workstations, including password management and software updates.
Logging, tracking, and prioritizing user reported issues within a ticketing system (ServiceNow).
Providing basic computer training to users on new applications or features
Working with department end users to confirm functionality, verifying everything is correct with department heads.
Data collection and reporting.
Skills Need:
Proven experience as a Desktop Technician or similar role.
Network Troubleshooting Skills
Experience within an enterprise or corporate setting.
CompTIA A certification or equivalent experience.
Strong knowledge of Windows operating systems and imaging software.
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and strong organizational skills.
Familiarity with healthcare IT systems and compliance standards is a plus.
Additional Skills & Qualifications Proven experience as a Desktop Technician or similar role.
Network Troubleshooting Skills
Experience within an enterprise or corporate setting.
CompTIA A certification or equivalent experience.
Strong knowledge of Windows operating systems and imaging software.
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and strong organizational skills.
Familiarity with healthcare IT systems and compliance standards is a plus.
Employee Value Proposition (EVP) Impactful Work: Contribute to a project that directly enhances the quality of care provided to patients by improving the efficiency and reliability of healthcare IT systems.
Professional Growth: Gain valuable experience in a large-scale IT project, working with the latest technologies and best practices in device imaging and deployment.
Collaborative Environment: Work alongside a dedicated team of IT professionals, fostering a supportive and collaborative work culture.
Career Advancement: Opportunities for career development and advancement within a leading healthcare organization.
Meaningful Contribution: Be part of a mission-driven organization focused on improving healthcare outcomes and making a positive difference in the community.
Work Environment Fast-paced healthcare environment.
On your feet for most of the day.
May be required to work after hours or on weekends depending on project status.
Will require travel to various locations. There are two main hospitals and 50 Medical Office Buildings (MOBs). The furthest location is only 35 minutes away from where you would be based.
Ability to lift and move computer equipment as needed.
Experience Level
Entry Level
Pay And Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Davenport,IA.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $21