What are the responsibilities and job description for the PC Support Technician position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Boston Associate Software Systems, is seeking the following. Apply via Dice today!
- Install, configure, troubleshoot, repair, and test various technology equipment including workstations, printers, video teleconferencing equipment, and peripherals under the guidance of the Customer Support (Tier 2) Lead, following established policies, procedures, and Knowledge Base Articles (KBAs).
- Associate degree and at least three years of relevant experience (additional experience may substitute for degree).
- Proficiency with ServiceNow ITSM tool and Active Directory account management.
- Strong customer focus, efficient problem resolution, and clear communication.