What are the responsibilities and job description for the PC Refresh Tech/Desktop Engineer position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Nasscomm, Inc., is seeking the following. Apply via Dice today!
Role : Desktop Engineer
Duration : 8 Months
Duration: Denver, CO
Primary Responsibilities
PC Tech, experience with PC refresh and troubleshooting, experience with customer service, end user support.
Role : Desktop Engineer
Duration : 8 Months
Duration: Denver, CO
Primary Responsibilities
- Execute day to day PC refresh activities (device preparation, deployment, and transition from legacy endpoints)
- Follow established procedures for imaging, configuration, asset tracking, and documentation
- Engage directly with end users for device handoff, basic troubleshooting, and immediate post cutover support
- Coordinate with local leads on schedule, priorities, and site specific logistics
PC Tech, experience with PC refresh and troubleshooting, experience with customer service, end user support.
- Update provided tracking systems (CMDB/asset databases, spreadsheets, ticketing systems)