What are the responsibilities and job description for the Organizational Change Management OCM & Deployment Training Lead position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, TEKEngineersInc, is seeking the following. Apply via Dice today!
Job Title: OCM & Deployment Training Lead
Location: Washington, DC (Onsite)
Job Description:
Job Title: OCM & Deployment Training Lead
Location: Washington, DC (Onsite)
Job Description:
- Client is seeking a dynamic and versatile OCM & Deployment Training Lead to spearhead the operational readiness, user adoption, and technical deployment of enterprise systems for a major client in the Washington, DC area.
- This hybrid role bridges the gap between traditional Organizational Change Management (OCM) and hands-on IT deployment, requiring a leader who can seamlessly transition from analyzing Mobile Device Management (MDM) configurations to facilitating high-impact training sessions for frontline field personnel.
- The ideal candidate will possess a strong background in Agile environments, a proven track record of managing multi-site system go-lives, and the exceptional communication skills needed to drive technology adoption across both corporate and industrial workforce segments.
- Change & Training Facilitation: Design, develop, and deliver comprehensive onboarding and training programs for both onsite and virtual audiences, ensuring 100% user readiness ahead of system launches.
- Field Deployment Support: Travel to various field locations to provide hands-on, frontline support during critical system rollouts, managing environment setups, user access provisioning, and training logistics.
- Mobile Device Management (MDM): Analyze, optimize, and streamline mobile device management settings and deployment processes to effectively scale current field operations.
- Operational Scale & Improvement: Partner with cross-functional teams to provide strategic recommendations for process improvement, technical enablement, and long-term systems adoption.
- Agile Collaboration & Reporting: Utilize Figma, Confluence, Jira, and Tableau to track project milestones, document training materials, analyze adoption metrics, and report readiness to leadership.
- Industry Experience: Proven experience supporting complex system rollouts or multi-site go-lives, specifically working alongside field operations teams within industrial, mechanical, transportation, or asset-heavy environments.
- Frameworks & Certifications: Active certification in recognized change management and Agile methodologies, such as Prosci, Kotter, or SAFe.
- Technical Proficiency: Strong working knowledge of Agile, design, and analytics tools, including Jira, Confluence, Figma, and Tableau.
- Enterprise Systems (Preferred): Prior experience developing or delivering training frameworks for UKG Time & Attendance systems and/or Maximo Asset Management software.
- Logistics & Travel: Ability and willingness to travel frequently to regional field locations to support deployment and training events.