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Oracle SQL & Unix Application Support Engineer (Banking / AML / Production Support)
Job Summary
We are looking for an experienced Application Support Engineer with strong expertise in Oracle SQL, Unix, and Production Support to manage and support enterprise applications in a banking/financial services environment.
The ideal candidate will have hands-on experience in incident management, batch processing, and system monitoring, along with exposure to AML platforms and regulatory environments.
Key Responsibilities
Production Support & Incident Management
Core Technical Skills
Oracle SQL & Unix Application Support Engineer (Banking / AML / Production Support)
Job Summary
We are looking for an experienced Application Support Engineer with strong expertise in Oracle SQL, Unix, and Production Support to manage and support enterprise applications in a banking/financial services environment.
The ideal candidate will have hands-on experience in incident management, batch processing, and system monitoring, along with exposure to AML platforms and regulatory environments.
Key Responsibilities
Production Support & Incident Management
- Provide L2/L3 production support for enterprise applications
- Monitor systems, troubleshoot issues, and resolve incidents within SLAs
- Perform root cause analysis (RCA) and ensure permanent fixes
- Write and optimize Oracle SQL queries and stored procedures
- Perform data validation, reconciliation, and issue analysis
- Support data-related incidents and performance tuning
- Develop and maintain Unix shell scripts
- Monitor and manage batch jobs and scheduled processes
- Handle failures in job scheduling systems (TWS, cron, etc.)
- Support applications running on IBM WebSphere (v9.x)
- Troubleshoot issues related to Java-based applications (Java 1.8)
- Work with integrated systems and upstream/downstream data flows
- Use tools like Dynatrace for monitoring and debugging
- Analyze logs, performance metrics, and system alerts
- Work with Mainframe technologies including:
- JCL
- TWS job scheduling
- LCM deployments
- Support systems under regulatory frameworks (AML/BSA/OFAC)
- Ensure audit readiness and compliance with banking standards
Core Technical Skills
- Strong experience with:
- Oracle SQL / PL-SQL / Stored Procedures
- Unix/Linux & Shell Scripting
- Production Support & Incident Management
- Batch Processing & Job Scheduling
- IBM WebSphere (v9.x)
- Java (1.8)
- Monitoring tools (Dynatrace preferred)
- JCL
- TWS Scheduler
- LCM (deployment/migration)
- Banking / Financial Services / FinTech
- Experience in regulated environments