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Title: Program Managers - Network Engineering Lead
Location: Phoenix, AZ (100% Onsite)
Duration: 12 Months from projected start date
Local to Arizona Only Candidates
The candidate selected for this role will coordinate implementation of current improvement projects:
Title: Program Managers - Network Engineering Lead
Location: Phoenix, AZ (100% Onsite)
Duration: 12 Months from projected start date
Local to Arizona Only Candidates
The candidate selected for this role will coordinate implementation of current improvement projects:
- Deployment of Palo Alto firewalls to Fire Stations throughout the region
- Configuring OSPF and BGP routing changes to decrease failover times
- Increasing resiliency and security of the CAD network
- Participates in a 24/7 on-call standby rotation to support the operational needs of PFD.
- Is a Driving position requiring driving to customer sites for field support activities.
- Mileage reimbursement
- Design, implement, and manage Cisco Catalyst, Cisco Nexus, Palo Alto Networks based network infrastructure, including routers, switches and firewalls for Agency’s CAD network
- Troubleshoot and resolve complex network issues, ensuring high availability and performance of the network.
- Perform network configurations, upgrades, and patch management on network devices.
- Monitor network performance and conduct routine network health checks to identify and mitigate issues proactively.
- Provide technical leadership and mentorship to network engineers and other team members.
- Collaborate and foster relationships with other City departments to support network-related projects, deployment of new services, and technologies including management of third-party vendors.
- Conduct capacity planning, performance analysis, and assist in the development of network scalability strategies.
- Work with network monitoring tools to track and analyze network traffic and performance metrics.
- Ensure network security best practices are followed and recommend enhancements to safeguard the network from vulnerabilities and threats.
- Works on-site at Fire and Partner facilities located throughout the metro area to perform/coordinate equipment installation/repair and define needs for copper and fiber premise cabling and access control/CCTV systems.
- Maintain comprehensive documentation on network architecture, configurations, and troubleshooting procedures.
- Provides excellent customer service for, including communicating with and managing expectations of, Agency staff, vendors, stakeholders and partners.
- Assists the IT Manager in developing annual operating budget and Capital Improvement Plan for network infrastructure components.
- Performs other duties as related to information technology systems.
- Five years of recent experience in:
- planning, design, and maintenance of a large network.
- configuration/management/troubleshooting of Cisco IOS and Cisco Nexus devices.
- configuration/management/troubleshooting of Palo Alto Networks Next Generation Firewalls and Panorama
- Experience with:
- routing protocols such as BGP, OSPF, EIGRP.
- point-to-point VPNs, IPsec, and NAT.
- implementing Quality of Service (QoS)
- coordinating copper and fiber premise cabling installation and troubleshooting
- supervising and directing the activities of a small team consisting of full-time and contract employees.
- supporting 24/7 critical operations, preferably in a Public Safety environment
- Splunk, ServiceNow, Jira, and SolarWinds Orion
- CCNP, Palo Alto Networks Next-Generation Firewall Engineer, or similar industry certifications.