What are the responsibilities and job description for the Network Operations Specialist position at Jobs via Dice?
Description
We are looking for a Network Operations Specialist to join our dynamic team in Philadelphia, Pennsylvania. This role is essential to ensuring seamless network connectivity and maintaining high-performance infrastructure across various sites. The ideal candidate will bring expertise in network management, troubleshooting, and vendor coordination, contributing to the stability and growth of mission-critical systems.
Responsibilities:
Plan and execute network expansion projects, site relocations, and technology upgrades to enhance infrastructure capabilities.
Manage the provisioning of private and public circuits, collaborating with telecom carriers and engineering teams to ensure timely delivery and diversity.
Perform circuit acceptance testing with engineering teams and validate network performance using enterprise monitoring tools.
Act as the first responder to service issues, investigating and escalating problems to carriers or internal teams as needed.
Monitor and resolve carrier trouble tickets, ensuring minimal downtime and adherence to service-level agreements.
Maintain detailed circuit inventory records, including bandwidth, SLAs, and circuit identifiers, for accurate tracking.
Communicate regularly with technical peers and management regarding network performance, procurement updates, and issue resolutions.
Provide after-hours support and participate in on-call rotations to address urgent network needs.
Collaborate with infrastructure teams to support daily operations and ongoing projects.
Requirements
Proven experience in managing 24/7 mission-critical IT infrastructure environments.
Strong coordination skills for working with vendors and internal teams to maintain connectivity across multi-site networks.
In-depth knowledge of Layer 2 and Layer 3 connectivity mediums such as Ethernet and Point-to-Point.
Familiarity with firewall technologies and security practices.
Proficiency in using tools like SolarWinds Orion, WhatsUp Gold, and Cisco network systems.
Ability to prioritize tasks effectively and manage multiple responsibilities simultaneously.
Excellent analytical, problem-solving, and project planning abilities.
Strong communication and interpersonal skills for effective collaboration.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a Network Operations Specialist to join our dynamic team in Philadelphia, Pennsylvania. This role is essential to ensuring seamless network connectivity and maintaining high-performance infrastructure across various sites. The ideal candidate will bring expertise in network management, troubleshooting, and vendor coordination, contributing to the stability and growth of mission-critical systems.
Responsibilities:
Plan and execute network expansion projects, site relocations, and technology upgrades to enhance infrastructure capabilities.
Manage the provisioning of private and public circuits, collaborating with telecom carriers and engineering teams to ensure timely delivery and diversity.
Perform circuit acceptance testing with engineering teams and validate network performance using enterprise monitoring tools.
Act as the first responder to service issues, investigating and escalating problems to carriers or internal teams as needed.
Monitor and resolve carrier trouble tickets, ensuring minimal downtime and adherence to service-level agreements.
Maintain detailed circuit inventory records, including bandwidth, SLAs, and circuit identifiers, for accurate tracking.
Communicate regularly with technical peers and management regarding network performance, procurement updates, and issue resolutions.
Provide after-hours support and participate in on-call rotations to address urgent network needs.
Collaborate with infrastructure teams to support daily operations and ongoing projects.
Requirements
Proven experience in managing 24/7 mission-critical IT infrastructure environments.
Strong coordination skills for working with vendors and internal teams to maintain connectivity across multi-site networks.
In-depth knowledge of Layer 2 and Layer 3 connectivity mediums such as Ethernet and Point-to-Point.
Familiarity with firewall technologies and security practices.
Proficiency in using tools like SolarWinds Orion, WhatsUp Gold, and Cisco network systems.
Ability to prioritize tasks effectively and manage multiple responsibilities simultaneously.
Excellent analytical, problem-solving, and project planning abilities.
Strong communication and interpersonal skills for effective collaboration.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.