What are the responsibilities and job description for the Network Operations Engineer position at Jobs via Dice?
Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
The ideal candidate needs to have a strong understanding of network infrastructure and network hardware. He/she also needs to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards
Design and implementation of WAN network over Lease lines, MPLS, VPN IPSec, GRE and DMVPN network
Designs, implements, administers, and troubleshoots network devices including WAPs, firewalls, routers, switches, and controllers
Identifies areas in which to improve, build redundancy into the existing Infrastructure with focus on simplicity and operational efficiency
Schedules and performs maintenance including upgrades, migrations, and decommissioning of production network
Secures network system by establishing and enforcing policies, defining, and monitoring access
Protects data, software, and hardware by coordinating, planning and implementing network security measures
Support LAN, WAN, network segments, intranet, and internet systems
Document all aspects of Network infrastructure and maintain Knowledgebase and SOPs from which to address various issues/projects and requests
Performs disaster recovery operations and data backups when required
Participates in ad hoc projects, client engagements, and tasks as requested by management
On-call support
Skills
AS/BS in Information Systems, Computer Science or Engineering, may be coupled with certifications to include CCNA, CCNP or ACMA; or 5 years of mid-level and/or enterprise experience as a Network Engineer in a highly dynamic environment; or an equivalent combination of education and 5 years of experience years of experience as a Network Engineer configuring, supporting and maintaining routing and switching devices, enterprise Wi-Fi, VPN, controllers, and network firewalls in a multi-vendor (Cisco/Palo Alto/Aruba) environment
Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM)
Maintain a thorough understanding of Local Area and Wide Area Networking and all components
Maintain a thorough understanding of networking protocol: TCP, UDP, VoIP, QoS, EIGRP, BGP, OSPF, HSRP, IPSec VPN, DMVPN, Frame Relay, and MPLS
Experience with 802.1xExperience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
Experience working in a multi-vendor environment with hands-on experience with networking hardware
Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs
Comfortable with medium to large, complex project scopes and ambiguous details within work environment
Professional experience with IT best practice frameworks (ITIL, LEAN, AGILE) and IT ticketing system
Background in datacenter network implementations and support is a plus
Working knowledge of data center power and cooling infrastructure and critical facility operational best practices
Capable of working nights, weekends and holidays, as necessary
Some travel is required
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
- THIS POSITION IS 100% ONSITE IN SAN FRANCISCO, CA AND WE WIIL BE ABLE TO CONSIDER LOCAL CANDIDATES ONLY.
The ideal candidate needs to have a strong understanding of network infrastructure and network hardware. He/she also needs to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards
Design and implementation of WAN network over Lease lines, MPLS, VPN IPSec, GRE and DMVPN network
Designs, implements, administers, and troubleshoots network devices including WAPs, firewalls, routers, switches, and controllers
Identifies areas in which to improve, build redundancy into the existing Infrastructure with focus on simplicity and operational efficiency
Schedules and performs maintenance including upgrades, migrations, and decommissioning of production network
Secures network system by establishing and enforcing policies, defining, and monitoring access
Protects data, software, and hardware by coordinating, planning and implementing network security measures
Support LAN, WAN, network segments, intranet, and internet systems
Document all aspects of Network infrastructure and maintain Knowledgebase and SOPs from which to address various issues/projects and requests
Performs disaster recovery operations and data backups when required
Participates in ad hoc projects, client engagements, and tasks as requested by management
On-call support
Skills
AS/BS in Information Systems, Computer Science or Engineering, may be coupled with certifications to include CCNA, CCNP or ACMA; or 5 years of mid-level and/or enterprise experience as a Network Engineer in a highly dynamic environment; or an equivalent combination of education and 5 years of experience years of experience as a Network Engineer configuring, supporting and maintaining routing and switching devices, enterprise Wi-Fi, VPN, controllers, and network firewalls in a multi-vendor (Cisco/Palo Alto/Aruba) environment
Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM)
Maintain a thorough understanding of Local Area and Wide Area Networking and all components
Maintain a thorough understanding of networking protocol: TCP, UDP, VoIP, QoS, EIGRP, BGP, OSPF, HSRP, IPSec VPN, DMVPN, Frame Relay, and MPLS
Experience with 802.1xExperience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
Experience working in a multi-vendor environment with hands-on experience with networking hardware
Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs
Comfortable with medium to large, complex project scopes and ambiguous details within work environment
Professional experience with IT best practice frameworks (ITIL, LEAN, AGILE) and IT ticketing system
Background in datacenter network implementations and support is a plus
Working knowledge of data center power and cooling infrastructure and critical facility operational best practices
Capable of working nights, weekends and holidays, as necessary
Some travel is required
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.