Need - Network Services Manager - Austin,Texas(Hybrid) - Locals Only

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Hi, The Following

Requirement are given below Role: Network Services Manager Location: Austin, Texas (Hybrid)

Client: State of Texas

Department: DFPS (Department of Family and Protective Services)

Duration: 12 Months

Experience: 12 Job Description:

• Provide
  
  

leadership and oversight of Network Services operations, including WAN, LAN,

wireless, SD-WAN, and network security platforms

• Oversee
  
  

daily operational activities, including incident management, problem

resolution, and service availability

• Serve
  
  

as escalation point for high-priority network and infrastructure issues

• Coordinate
  
  

and prioritize workload across Network Services teams, including infrastructure

and security-focused functions

• Support
  
  

ongoing and planned initiatives, including:

• SD-WAN
  
  

implementation and optimization

• Network
  
  

monitoring and observability tools (e.g., ThousandEyes, AppDynamics)

• Security
  
  

integrations (e.g., Secure Workload, NGFW, identity services)

• Provide
  
  

vendor coordination and oversight for network-related services and contracts

• Ensure
  
  

compliance with Agency security standards, policies, and regulatory

Requirements

• Participate
  
  

in change management processes and ensure proper documentation and approvals

• Collaborate
  
  

with Infrastructure Engineering, Data Center, Telecom, and Security teams to

support cross-functional initiatives

• Provide
  
  

status reporting, risk identification, and mitigation planning to leadership

• Maintain
  
  

documentation of network architecture, processes, and operational procedures

• Support
  
  

knowledge transfer and continuity planning for the return of the permanent

Network Services Manager

Candidate Skills and

Qualifications

• Minimum
  
  

of 7 years experience performing supervisory/management work including

providing clear direction to subordinates; promoting teamwork and motivating

others to accomplish goals

• Minimum
  
  

of 7 years of experience with administration, maintenance, and design

of Cisco VoIP solutions is required

• Minimum
  
  

of 5 years experience managing a networking team in a highly complex

environment

• Experienced
  
  

with implementation and support of 24x7x365 network, voice, and video

environment.