What are the responsibilities and job description for the Kafka Tier 3 Support Engineer - Only W2 - Onsite position at Jobs via Dice?
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Hi,
The following requirement is open with our client.
Title : Kafka Tier 3 Support Engineer
Location : Canton, MA Onsite
Duration : 6 Months
Rate : $55/hr on W2
Relevant Experience (in Yrs.) : 10
Looking for only W2
Naga Babu
Technical Recruiter
ASCII Group, LLC
Office:
Mail ID: |
Hi,
The following requirement is open with our client.
Title : Kafka Tier 3 Support Engineer
Location : Canton, MA Onsite
Duration : 6 Months
Rate : $55/hr on W2
Relevant Experience (in Yrs.) : 10
Looking for only W2
- The Kafka Tier 3 Support Engineer is a senior technical role responsible for expert level support, advanced troubleshooting, performance engineering, and platform stabilization of enterprise Apache Kafka environments. This role functions as the final technical escalation point for Kafka-related production incidents and is accountable for root cause analysis (RCA), complex remediation, and long-term prevention. The engineer works closely with Tier2 operations, Platform Engineering, SRE teams, application teams, and vendor support (AWS MSK / Confluent / Cloud providers) to ensure Kafka remains a highly reliable, scalable, and secure streaming backbone.
- Tier 3 Incident Management & Escalation Support
- Act as the highest technical escalation point for Kafka production incidents (Sev1 / Sev2).
- Lead deep troubleshooting across:
- Kafka Performance Engineering & Optimization
- Analyse Kafka workloads for performance and scalability risks:
- Platform Stability, Reliability & Resilience
- Diagnose and resolve systemic Kafka stability issues:
- Change, Upgrade & Configuration Leadership
- Lead medium to high-risk Kafka changes, including:
- Strong hands-on experience with Apache Kafka
- Experience supporting at least one of
- Cloud platforms (AWS preferred; Azure/Google Cloud Platform beneficial)
- Automation and IaC experience for Kafka operations
- Experience in SRE or DevOps-aligned environments AWS MSK
- Kafka Support Engineer
- SRE, AWS, Apache Kafka
Naga Babu
Technical Recruiter
ASCII Group, LLC
Office:
Mail ID: |
Salary : $55