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Role: Jira Admin
Location: Oakland, CA (hybrid)
Type: 6 Month Contract (Can Be Extended)
NOTES:
5 years of hands-on JIRA administration experience
Strong understanding of:
JIRA workflows, schemes, and configurations
Agile methodologies (Scrum, Kanban)
Experience with:
JIRA automation (advanced rules)
Script Runner or similar tools
REST APIs and integrations
Job Title: JIRA Administrator (Atlassian Platform Administrator)
Role Summary
The JIRA Administrator is responsible for the configuration, governance, and optimization of the Atlassian ecosystem (primarily JIRA, often Confluence). This role ensures that JIRA supports scalable, efficient workflows across teams while maintaining system integrity, performance, and usability.
This is not just a “tool admin” role—it sits at the intersection of process design, systems configuration, and cross-functional enablement.
Key Responsibilities
Projects, issue types, workflows, screens, and fields
Permission schemes, notification schemes, and roles
Manage user access, groups, and security models
Maintain system hygiene (archiving, cleanup, standardization)
Design scalable and standardized processes across teams
Balance flexibility vs governance (avoid workflow sprawl)
Continuously improve usability and efficiency
Issue transitions, notifications, routing, SLA triggers
Reduce manual work through process automation
Monitor and optimize automation performance
Sprint metrics (velocity, burndown)
Throughput, cycle time, backlog health
Enable stakeholders (engineering, product, leadership) with visibility
Ensure data quality and consistency for reporting
GitHub / GitLab / Bitbucket
CI/CD pipelines
Slack, ServiceNow, CRM systems
Support or design cross-system workflows (light orchestration)
Work with APIs, webhooks, and marketplace apps when needed
Spaces, permissions, templates
Evaluate and manage marketplace plugins (e.g., Tempo, ScriptRunner)
Ensure compatibility, performance, and cost control of add-ons
Project creation
Naming conventions
Workflow consistency
Prevent configuration sprawl and technical debt
Document system architecture and processes
Train teams on best practices and workflows
Act as a consultant to teams adopting or improving JIRA usage
Required Qualifications
5 years of hands-on JIRA administration experience
Strong understanding of:
JIRA workflows, schemes, and configurations
Agile methodologies (Scrum, Kanban)
Experience with JIRA Cloud or Data Center (specify which you use)
Ability to translate business requirements into system design
Strong problem-solving and systems thinking skills
Preferred Qualifications (Senior-level Signals)
Experience with:
JIRA automation (advanced rules)
ScriptRunner or similar tools
REST APIs and integrations
Experience scaling JIRA across multiple teams or departments
Familiarity with Atlassian Access, SSO, and security controls
Experience with reporting tools or data extraction
Background in software development, DevOps, or systems architecture
Key Skills
Systems thinking (understanding cross-team workflows)
Process design (not just tool configuration)
Stakeholder communication (technical non-technical)
Attention to detail (small config errors have big impact)
Governance mindset (preventing long-term entropy)
Success Metrics
Reduced workflow complexity and duplication
Increased adoption and user satisfaction
Improved reporting accuracy and visibility
Reduction in manual work via automation
Stable, performant, and well-governed JIRA environmen
Role: Jira Admin
Location: Oakland, CA (hybrid)
Type: 6 Month Contract (Can Be Extended)
NOTES:
5 years of hands-on JIRA administration experience
Strong understanding of:
JIRA workflows, schemes, and configurations
Agile methodologies (Scrum, Kanban)
Experience with:
JIRA automation (advanced rules)
Script Runner or similar tools
REST APIs and integrations
Job Title: JIRA Administrator (Atlassian Platform Administrator)
Role Summary
The JIRA Administrator is responsible for the configuration, governance, and optimization of the Atlassian ecosystem (primarily JIRA, often Confluence). This role ensures that JIRA supports scalable, efficient workflows across teams while maintaining system integrity, performance, and usability.
This is not just a “tool admin” role—it sits at the intersection of process design, systems configuration, and cross-functional enablement.
Key Responsibilities
- JIRA Configuration & Administration
Projects, issue types, workflows, screens, and fields
Permission schemes, notification schemes, and roles
Manage user access, groups, and security models
Maintain system hygiene (archiving, cleanup, standardization)
- Workflow Design & Process Optimization
Design scalable and standardized processes across teams
Balance flexibility vs governance (avoid workflow sprawl)
Continuously improve usability and efficiency
- Automation & Efficiency
Issue transitions, notifications, routing, SLA triggers
Reduce manual work through process automation
Monitor and optimize automation performance
- Reporting & Analytics
Sprint metrics (velocity, burndown)
Throughput, cycle time, backlog health
Enable stakeholders (engineering, product, leadership) with visibility
Ensure data quality and consistency for reporting
- Integration & System Connectivity
GitHub / GitLab / Bitbucket
CI/CD pipelines
Slack, ServiceNow, CRM systems
Support or design cross-system workflows (light orchestration)
Work with APIs, webhooks, and marketplace apps when needed
- Atlassian Ecosystem Management
Spaces, permissions, templates
Evaluate and manage marketplace plugins (e.g., Tempo, ScriptRunner)
Ensure compatibility, performance, and cost control of add-ons
- Governance & Best Practices
Project creation
Naming conventions
Workflow consistency
Prevent configuration sprawl and technical debt
Document system architecture and processes
- User Support & Enablement
Train teams on best practices and workflows
Act as a consultant to teams adopting or improving JIRA usage
Required Qualifications
5 years of hands-on JIRA administration experience
Strong understanding of:
JIRA workflows, schemes, and configurations
Agile methodologies (Scrum, Kanban)
Experience with JIRA Cloud or Data Center (specify which you use)
Ability to translate business requirements into system design
Strong problem-solving and systems thinking skills
Preferred Qualifications (Senior-level Signals)
Experience with:
JIRA automation (advanced rules)
ScriptRunner or similar tools
REST APIs and integrations
Experience scaling JIRA across multiple teams or departments
Familiarity with Atlassian Access, SSO, and security controls
Experience with reporting tools or data extraction
Background in software development, DevOps, or systems architecture
Key Skills
Systems thinking (understanding cross-team workflows)
Process design (not just tool configuration)
Stakeholder communication (technical non-technical)
Attention to detail (small config errors have big impact)
Governance mindset (preventing long-term entropy)
Success Metrics
Reduced workflow complexity and duplication
Increased adoption and user satisfaction
Improved reporting accuracy and visibility
Reduction in manual work via automation
Stable, performant, and well-governed JIRA environmen