IT Vendor Manager

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DPP is seeking an IT Vendor Manager for an opportunity in Des Moines, Iowa.

Work arrangement:

• Hybrid: Onsite Wednesdays
• W2 position; 5 months
• Candidates local/regional to Des Moines, IA.
  
  

Position summary:

• This role will focus on managing vendor relationship, contract, performance and compliance in alignment with state IT standard and strategic goals.
• This position will play a key role in managing IT vendor relationships, ensuring contract compliance, and supporting strategic sourcing initiatives.
• The ideal candidate will have a strong background in IT vendor management, contract oversight, and risk mitigation.
  
  

Responsibilities:

• IT Vendor Relationship Management
• Develop and maintain strong relationships with key IT vendors and service providers.
• Serve as the escalation point for vendor-related issues and disputes.
• Facilitate regular vendor performance and business reviews.
• IT Agreement and SLA Oversight
• Oversee negotiation, execution, and renewal of IT Statements of Work (SOWs).
• Ensure alignment with legal, financial, and operational standards.
• Monitor compliance with SLAs, KPIs, and contractual obligations.
• Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms.
• IT Financial and Risk Management
• Track vendor spend and ensure alignment with IT budgets and forecasts.
• Identify and manage vendor-related risks, including cybersecurity, data privacy, and operational continuity.
• Support audits and compliance initiatives related to vendor engagements
• Change and Issue Management
• Log and track vendor-related issues, escalations, and change requests.
• Coordinate resolution of service disruptions or contract disputes.
• Document change control approvals for IT services or infrastructure.
• Stakeholder Communication
• Schedule and document vendor meetings, demos, and onboarding sessions.
• Communicate vendor updates, risks, and contract changes to stakeholders.

Minimum qualification:

• Graduation from an accredited four-year college or university and a minimum of two (2) years of full-time relevant work experience.
  
  

Required knowledge, skills, and abilities:

• Manage vendor relationships for software, hardware, cloud services, and IT consulting engagements (3 years)
• Experience tracking SLAs, KPIs, and risk metrics; initiating corrective actions for underperformance
• Knowledge of IT procurement standards, including cybersecurity, data privacy, and accessibility
• Ability to develop and maintain a strategic vendor portfolio aligned with the agency s IT roadmap
• Conduct market research to identify emerging technologies and qualified vendors
• Benchmark vendor pricing and service levels against industry standards to ensure value for money
  
  

Interested? Learn more:

Click the apply button or contact our recruiter Kenny at to learn more about this position (#25-00740).

Authorized US Worker - Those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.