IT Systems Support Specialist

Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way animals are raised for food. It is part of Perdue Farms, a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and respect, where every voice matters and everyone is encouraged to contribute to our shared goals. We are dedicated to creating a supportive, inclusive environment where associates feel valued and inspired to make an impact, both within the company and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we're committed to helping our team members thrive. That's Perdue.

Summary

We are looking for a PAB Systems Support Specialist to support our Master Data initiatives within PAB IT as well as to learn and support other Commodity Trading and Risk Management (CTRM), logistics and miscellaneous applications. This position will collaborate both within PAB IT and the business to support current and future Master Data and other applications.

This position has a target wage of $24.00 - $36.00 per hour, based on shift, experience and qualifications with annual bonus available (variable depending on performance). Overtime may be available.

In addition to the base salary, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vison, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.

This position is based at corporate headquarters in Salisbury, MD.

Principal And Essential Duties & Responsibilities

• Ensure quality of master data in key systems.
• Assist the Applications Project Lead and department manager by making independent decisions for resolving data quality problems through the appropriate choice of error detection and correction, process control and improvements, or process design strategies collaborating with subject matter experts (SME's) and data stewards.
• Experience with Commodity Trading and Risk Management (CTRM) systems is preferred.
• Learn end to end business processes and the Agtech system for project and future support.
• Acquire knowledge of existing applications within PAB for troubleshooting and user questions to become an asset to the user community (CTRM applications, etc.)
• Demonstrate skills necessary to support master data initiatives and Agtech support.
• Defect documentation, testing, and implementation.
• Document technical issues, track progress, and create reports on system performance issues, updates and resolutions.
• Security request for specific role permissions in AgTech.
  
  

Minimum Education

Associate degree or equivalent combination of education and experience.

Experience Requirements

• 6 months experience in Information Science, data management, computer science or related field preferred.
• Excellent organizational, analytical, and communication skills
• Ability to exercise sound judgment
• Proficiency in Microsoft Office including SharePoint
• Strong interpersonal and project management skills.
  
  

Experience Preferred

Environmental Factors and Physical Requirements

• Position is mostly sedentary but may require occasional moving to other offices or buildings.
• May need to move light equipment or supplies from one place to another.
• May need to access files, supplies and equipment.
• Work activity is in an office, open-partitioned, cubical environment.
• May require on call or off hours for projects or break-fix issues.
  
  

Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.