IT Systems Coordinator / IT Systems Assistant

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Hiring - IT Systems Coordinator / IT Systems Assistant

Location:Meriden, CT (in-person)

Onsite

Position Summary

The IT Systems Coordinator supports the Director of IT in maintaining and optimizing the organization s technology infrastructure and enterprise systems, including Yardi Administration. This role plays a key part in supporting a property management environment, ensuring systems, applications, and sites operate efficiently across the organization.Responsibilities include hardware and software lifecycle management, system administration, vendor coordination, and end-user support.The ideal candidate is proactive, technically skilled, and experienced in supporting business-critical applications within a multi-site environment.

Key Responsibilities

Responsibilities include but are not limited to:

• Maintain, purchase, test, and deploy new hardware and software across the organization
• Administer and manage Active Directory, user accounts, and server-related needs
• Monitor system performance and ensure all sites remain fully operational
• Provide remote technical support and troubleshoot system, network, and hardware issues
• Travel to company sites as needed to resolve technical issues and perform on-site support
• Repair and maintain IT-related hardware, including diagnosing and resolving equipment failures
• Perform routine maintenance, updates, and upgrades on all IT equipment and systems
• Run software maintenance tasks, patches, and system updates to ensure security and performance
• Maintain accurate inventory of IT assets, including tracking, auditing, and lifecycle management
• Monitor and manage IT equipment to ensure reliability and security
• Run and distribute weekly reports from third-party applications and systems
• Research, evaluate, and recommend new technologies to improve efficiency and performance
• Assist in implementing new systems, tools, and infrastructure improvements
• Work with third-party vendors and service providers (e.g., website platforms, payroll systems, and software support teams) to resolve issues and manage services
  
  

Yardi System Responsibilities

• Maintain working knowledge of Yardi systems and functionality
• Troubleshoot and resolve Yardi system issues, including user access, data integrity, and operational errors
• Build, configure, and manage a complex, mixed property portfolio within Yardi
• Support integrations and ensure system accuracy across properties and departments
• Travel to company sites to provide Yardi training and onboarding for new employees
• Serve as a liaison between IT and operations teams for Yardi-related initiatives
  
  

Qualifications

• Associate s or Bachelor s degree in Information Technology, Business Systems, or related field (or equivalent experience)
• Experience supporting or administering Yardi systems is required
• Experience in property management or real estate technology environments is required
• Experience with Active Directory and basic server administration
• Strong troubleshooting skills across hardware, software, and enterprise applications
• Ability to manage multiple priorities and work across different locations
• Strong organizational, reporting, and documentation skills
• Ability to work with external vendors and technical support teams
• Willingness to travel to sites as needed for technical support or training of systems
• Familiarity with network infrastructure and security best practices
• Experience with system integrations and database management
• Previous experience supporting multi-site operations and end users