What are the responsibilities and job description for the IT Desktop Specialist position at Jobs via Dice?
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Primary Duties and Responsibilities:
Knowledge of Microsoft Windows and Microsoft Server products (such as Windows Server, Sharepoint, SQL Server, IIS, DFS etc.) and administrative applications.
Experience with ticketing systems (e.g., ServiceNow, FreshDesk, Zendesk).
Primary Duties and Responsibilities:
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Documents, maintains, upgrades, or replaces hardware and software systems.
- Supports and maintains user account information including rights, security, and systems groups.
- Identifies, researches, and resolves technical problems.
Knowledge of Microsoft Windows and Microsoft Server products (such as Windows Server, Sharepoint, SQL Server, IIS, DFS etc.) and administrative applications.
Experience with ticketing systems (e.g., ServiceNow, FreshDesk, Zendesk).