IT Deployment Technician

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Job Description:

Evergreen Deployment Technician: This position is responsible for completing hardware refreshes (computers & some peripherals) for the duration of the FY26 Evergreen project.

Specifics tasks include but are not limited to:

• transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly),
• imaging computers with Windows 11 utilizing SCCM,
• scheduling computer replacements with end users through ServiceNow, completing computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow).
• The computer refreshes will take place at each end user’s desk, professional appearance and excellent customer service is expected.
• Experience with ServiceNow & HAM Pro, and/or Apple iPhone deployment is a huge plus.
• Technicians will be traveling to various county buildings in county vehicle driven by full time employee.
  
  

Skill/Experience Description

Required/Desired

Amount of Experience

Candidate Experience

Experience with larger scale deployments (1000/year or similar)

Required

2 Years

Experience transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly)

Required

2 Years

Experience imaging computers with Windows 11 utilizing SCCM

Required

2 Years

Experience scheduling computer replacements with end users through ServiceNow

Required

2 Years

Experience with computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow)

Required

2 Years

Experience with ServiceNow & HAM Pro

Highly desired

Experience with Apple iPhone deployment

Highly desired