IT Change Management JG4

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The ideal candidate brings strong hands-on change management experience within complex IT programs, preferably in Trading & Supply and Endur environments, and can lead change initiatives from strategy through execution.

Key Responsibilities

• Lead and execute change management activities across one or more IT workstreams within large transformation programs.
• Develop and manage change management plans, including stakeholder engagement, communications, training, and adoption strategies.
• Conduct change impact assessments and define mitigation actions to support successful adoption.
• Design and deliver change deliverables to a business-ready standard.
• Partner with IT Program and Project Managers to integrate change activities into delivery plans.
• Drive measurable business outcomes through effective change execution for both Agile and traditional project environments.
• Collaborate with peers across Shell to ensure consistency in change approach and messaging.
• Support the business in building long-term change capability and sustainability.
• Foster an environment of engagement, collaboration, and continuous improvement.
  
  

Mandatory Skills & Experience

• Proven experience in IT Change Management within large, complex organizations
• Strong experience in:
• Change Strategy & Planning
• Change Impact Assessment & Execution
• Stakeholder Management
• Communications Planning & Delivery
• Change Measurement & Adoption Metrics
• Learning Needs Assessment
• Organizational Design & Deployment
• Experience supporting IT transformation or system implementations
• Ability to manage multiple workstreams simultaneously
• Strong communication and stakeholder engagement skills
  
  

Required Domain Experience

• Trading & Supply (T&S)
• Endur (hands-on, recent experience required)
  
  

Qualifications

• Experience supporting large-scale transformation or ERP/Trading system initiatives
• Exposure to energy, trading, or downstream business environments
• Change Management certification (e.g., APMG, Prosci)
• Experience working within global, matrixed organizations
  
  

Project Context – SEAm Aspire Program

The SEAm business is undergoing a major transformation focused on:

• Enabling growth across products, data, and markets
• Improving system and data architecture
• Addressing gaps in current processes and technology
• Establishing scalable, future-ready operating models
  
  

This role plays a key part in ensuring change is effectively managed across people, processes, and technology as part of this transformation.