What are the responsibilities and job description for the IT Applications Manager position at Jobs via Dice?
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- 10 years of experience in IT Applications Management, Enterprise Systems Administration, and Business Application Support, preferably within BioTech, Pharma, Life Sciences, Medical Devices, or Healthcare industries.
- Serve as the primary system manager and administrator for enterprise applications including NetSuite, Coupa, Concur, Celigo, DocuSign, and other business-critical SaaS platforms.
- Lead application configuration, administration, user provisioning, access management, system optimization, and first-line support activities.
- Develop, maintain, and support integrations, automation workflows, scripts, and data exchange processes across enterprise systems.
- Collaborate with Finance, Procurement, Accounting, and Business Operations teams to gather requirements, streamline workflows, and deliver scalable technology solutions.
- Translate business requirements into functional and technical specifications, process flows, use cases, and solution designs aligned with organizational objectives.
- Provide advanced troubleshooting, incident management, and escalation support while ensuring timely resolution of complex application and integration issues.
- Lead system testing activities including test planning, UAT coordination, validation, change management, impact assessments, and production deployments.
- Ensure compliance with GxP, SOX, data governance, security, audit, and regulatory requirements across all supported applications and integrations.
- Drive continuous improvement initiatives, technology roadmap planning, stakeholder engagement, KPI tracking, and business process optimization while providing technical leadership and mentoring team members.
- Bachelor s Degree in Information Technology, Accounting, Computer Science, or related field.
- Experience supporting regulated environments (GxP, SOX).
- Strong expertise with NetSuite, Coupa, Concur, Celigo, DocuSign, and SaaS application ecosystems.
- Experience in requirements gathering, process modeling, stakeholder management, and business analysis.
- Excellent communication, leadership, problem-solving, and cross-functional collaboration skills.