IT Analyst

job summary:

Our client is looking for a IT Analyst to join their team!

location: Shelbyville, Tennessee

job type: Contract

salary: $39 - 40 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

Technical Skills

• Proficient in Microsoft Excel (pivot tables, VLOOKUPs, data validation) and Office 365 applications.
• Understanding of hardware components (laptops, monitors, peripherals, network gear) and basic troubleshooting concepts.
• Awareness of software licensing models (SaaS, perpetual, subscription) and entitlement tracking.
• Ability to generate and interpret reports on inventory levels, asset lifecycle status, and compliance metrics.
  
  

________________________________________

Operational & Process Skills

• Strong attention to detail for maintaining accurate asset and inventory records.
• Ability to follow standard operating procedures (SOPs) and contribute to continuous improvement initiatives.
• Basic understanding of receiving, warehousing, and shipping logistics, including RMA and returns processing.
• Capable of performing physical inventory audits and reconciling discrepancies.
• Knowledge of sourcing and vendor coordination practices, such as request for quotes (RFQs) and purchase requisition handling.
  
  

________________________________________

Analytical & Problem-Solving Skills

• Ability to analyze asset data for trends, usage optimization, and cost savings opportunities.
• Aptitude for identifying process inefficiencies and suggesting improvements.
• Comfortable working with large datasets to validate information accuracy and compliance.
  
  

________________________________________

Soft Skills

• Strong organizational and multitasking abilities in fast-paced environments.
• Clear written and verbal communication skills for collaboration with IT, Finance, and Procurement teams.
• Reliable, accountable, and able to maintain confidentiality of corporate and user data.
• Customer-service oriented; able to support internal users courteously and efficiently.
  
  

________________________________________

Preferred Certifications (Optional But Beneficial)

• CompTIA A or IT Fundamentals (for hardware/software foundations).
• ITIL Foundation certification.
• ServiceNow Certified System Administrator (CSA) or basic platform training.
• SAM/HAM practitioner courses from IAITAM (CHAMP, CSAM) or equivalent.
  
  

qualifications:

Technical Skills

• Proficient in Microsoft Excel (pivot tables, VLOOKUPs, data validation) and Office 365 applications.
• Understanding of hardware components (laptops, monitors, peripherals, network gear) and basic troubleshooting concepts.
• Awareness of software licensing models (SaaS, perpetual, subscription) and entitlement tracking.
• Ability to generate and interpret reports on inventory levels, asset lifecycle status, and compliance metrics.
  
  

________________________________________

Operational & Process Skills

• Strong attention to detail for maintaining accurate asset and inventory records.
• Ability to follow standard operating procedures (SOPs) and contribute to continuous improvement initiatives.
• Basic understanding of receiving, warehousing, and shipping logistics, including RMA and returns processing.
• Capable of performing physical inventory audits and reconciling discrepancies.
• Knowledge of sourcing and vendor coordination practices, such as request for quotes (RFQs) and purchase requisition handling.
  
  

________________________________________

Analytical & Problem-Solving Skills

• Ability to analyze asset data for trends, usage optimization, and cost savings opportunities.
• Aptitude for identifying process inefficiencies and suggesting improvements.
• Comfortable working with large datasets to validate information accuracy and compliance.
  
  

________________________________________

Soft Skills

• Strong organizational and multitasking abilities in fast-paced environments.
• Clear written and verbal communication skills for collaboration with IT, Finance, and Procurement teams.
• Reliable, accountable, and able to maintain confidentiality of corporate and user data.
• Customer-service oriented; able to support internal users courteously and efficiently.
  
  

________________________________________

Preferred Certifications (Optional But Beneficial)

• CompTIA A or IT Fundamentals (for hardware/software foundations).
• ITIL Foundation certification.
• ServiceNow Certified System Administrator (CSA) or basic platform training.
• SAM/HAM practitioner courses from IAITAM (CHAMP, CSAM) or equivalent.
  
  

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.