Infrastructure & AV Systems Technical Specialist

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Position Title & Code: Infrastructure & AV Systems Technical Specialist

Location: Washington, DC 20002 (Hybrid)

Project End Date: 09/30/2026 (With Possible extension to next fiscal year)

Key Responsibilities:

• Serve as a technical subject matter expert (SME) for AV and related infrastructure systems
• Translate technical and functional requirements into practical, scalable technical solutions
• Provide hands on technical support and leadership across large, complex system implementations
• Support design, integration, and deployment of technologies that interface with enterprise systems and networks, including classroom instructional AV, conference room and collaboration technologies, video conferencing systems, digital signage, and supporting control and network components
• Review and validate technical designs, RFIs, submittals, drawings, and Bills of Materials (BoMs)
• Identify and recommend best practices and technical standards to achieve high quality solutions
• Collaborate with Program Managers, vendors, integrators, Facilities, and OCTO technical teams to resolve technical issues and risks
• Participate in site assessments, field walks, installation reviews, system testing, and commissioning activities
• Provide advanced troubleshooting and technical issue resolution during deployments
• Support acceptance testing, verification, and operational readiness
• Contribute to technical documentation, as built validation, and knowledge transfer to DCPS staff
• Communicate technical concepts and recommendations to senior technical staff and leadership as needed
  
  

Required Experience & Skills:

• Experience equivalent to a Journeyman Technical Specialist (approximately 6 10 years)
• Demonstrated expertise supporting AV, infrastructure, or enterprise technology systems
• Proven experience providing technical leadership on large scale or complex implementations
• Strong understanding of system integration concepts, including network, security, and control dependencies
• Ability to communicate technical and functional concepts clearly to technical and non technical audiences
• Experience working with vendors and system integrators in a technical oversight role
• Strong analytical, troubleshooting, and documentation skills
  
  

Preferred Qualifications:

• Experience supporting AV or infrastructure systems in schools, government agencies, or large institutional environments
• Experience coordinating technical work alongside construction or facilities modernization projects
• Familiarity with enterprise collaboration platforms and AV control systems
• Experience developing or enforcing technical standards and best practices
• Relevant technical certifications (AV, networking, systems, or infrastructure) are a plus
  
  

Minimum Education / Certification:

• Bachelor's degree in information technology or a related field, or equivalent professional experience.
  
  

Important Clarification:

• This role is not Help Desk support and is not limited to physical installation work. The Technical Specialist provides technical design, integration, validation, and SME level support across complex systems and initiatives.
  
  

Work Conditions:

• Primary work location is onsite at DCPS facilities; limited telework may be permitted per District policy. Standard schedule is 40 hours per week. Occasional off hours work may be required during deployments, testing, or critical cutovers.
  
  

Skill Assessment: (Please include the years of experience last used and brief description on skills below, information is to be submitted along with the resume)

Skill

Required / Desired

Amount of Experience

Years Of Experience

Bachelor's degree in IT or related field or equivalent experience

Required

10 Years

Program-level oversight, coordination, and governance of audiovisual (AV) initiatives across multiple facilities.

Required

6 Years

Proficient in Microsoft Word, PowerPoint, and Visio for documentation, presentations, and visual diagrams.

Required

6 Years

Demonstrates strong attention to detail and accuracy in project documentation, reporting, and deliverables.

Required

6 Years

Maintains a customer-focused perspective, understanding the big picture across internal teams, users, vendors, and leadership.

Required

6 Years

Ability to develop project timelines, provide status reporting, track costs, and prepare project presentations for stakeholders.

Required

6 Years

Experience supporting or working with the deployment and usage of monitoring systems.

Required

6 Years

Clearly and concisely communicates processes and issues in a well-organized manner; strong written and oral communication skills.

Required

6 Years

Demonstrated ability to coordinate cross-functional resources to support project execution.

Required

6 Years

Ability to prioritize tasks and quickly resolve issues in a fast-paced environment.

Required

6 Years

Strong organizational, time, and project management skills with the ability to manage overlapping priorities.

Required

6 Years

Excellent interpersonal skills with demonstrated interest in both technology and business operations.

Required

6 Years

Possesses a valid driver's license as required.