What are the responsibilities and job description for the Hiring Google Cloud Contact Center Solution Engineer || Location :- Richardson , TX (Onsite) position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Key2Source INC, is seeking the following. Apply via Dice today!
Job role: Google Cloud Contact Center Solution Engineer
Work Location: Richardson , TX (Onsite)
Duration: 12 Months
Job Summary
We are seeking a highly skilled Google Cloud Contact Center Solution Engineer with strong experience in Contact Center technologies and cloud-based conversational AI solutions. The ideal candidate will have hands-on expertise in Google CCAI, Dialogflow, and Google Cloud Platform, along with a solid development background in Java/J2EE.
Required Skills & Qualifications
Job role: Google Cloud Contact Center Solution Engineer
Work Location: Richardson , TX (Onsite)
Duration: 12 Months
Job Summary
We are seeking a highly skilled Google Cloud Contact Center Solution Engineer with strong experience in Contact Center technologies and cloud-based conversational AI solutions. The ideal candidate will have hands-on expertise in Google CCAI, Dialogflow, and Google Cloud Platform, along with a solid development background in Java/J2EE.
Required Skills & Qualifications
- 5 years of experience in software development
- Strong knowledge of Contact Center and IVR technologies
- Hands-on experience with:
- Google CCAI Platform
- Google Dialogflow
- Google Cloud Platform (Google Cloud Platform)
- Proficiency in Java/J2EE
- Experience with API integrations (REST/SOAP)
- Familiarity with GitHub, Jenkins, and CI/CD pipelines
- Understanding of Conversational AI and Prompt Engineering
- Strong problem-solving and communication skills