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Helpdesk Analyst-W2-Albany,NY-Onsite

Jobs via Dice
Albany, NY Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 5/13/2026
Dice is the leading career destination for tech experts at every stage of their careers. Our client, ISite Technologies Inc, is seeking the following. Apply via Dice today!

  • Required Qualifications ---
  • 24 months experience managing support requests on a level 2 help desk,

Hands on and End user oriented support

  • 24 months experience resolving hardware and software issues and

troubleshooting Window 11.

  • 24 Months experience with the installation and support of O365 and Outlook

in an enterprise environment.

  • 24 months experience utilizing Vmware / Omnissa to support virtual

desktops.

  • 24 months support & experience of common mobile device issue
  • 24 months experience using Lansweeper, Remote desktop and Active

Directory, all three are required.

  • 24 months experience using ITSM service desks & ticketing systems.
  • 24 months experience configuring and installing windows-based hardware,

peripherals, network printers and thin clients.

  • 24 months experience imaging computers.
  • 24 months experience supporting RSA Console

Salary.com Estimation for Helpdesk Analyst-W2-Albany,NY-Onsite in Albany, NY
$54,693 to $67,815
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