What are the responsibilities and job description for the FULL TIME IT Desktop Support Specialist - Onsite 5 days/week - Intune Patching, Shell Scripting position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Yoh - A Day & Zimmerman Company, is seeking the following. Apply via Dice today!
Please send current resumes directly to
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
https://www.linkedin.com/in/bhagyashreeyewle/
Title: IT Desktop Support Specialist - Direct Hire/Full Time - final in-person interview is required.
Location: Boston, MA (Onsite 5 days/week)
This individual will act as the senior technical resource within the Boston office, mentoring junior engineers and partnering with the Team Lead in London to drive automation and process improvements that enhance global support efficiency.
Position Responsibilities:
The ideal candidate will have 7 years of relevant experience in a customer-facing role with a strong track record of achievement and demonstrated technical leadership and mentorship capability. The candidate will have the right experience and skills, including but not limited to:
MUST HAVE - Intune Patching, Shell Scrpiting and strong overall IT Desktop Support experience
Estimated Max Rate: $85,000.00
What s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh s extensive talent community that will provide you with access to Yoh s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh s hiring clients preferences. To learn more about Yoh s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
Please send current resumes directly to
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
https://www.linkedin.com/in/bhagyashreeyewle/
Title: IT Desktop Support Specialist - Direct Hire/Full Time - final in-person interview is required.
Location: Boston, MA (Onsite 5 days/week)
- MUST HAVE - Intune Patching, Shell Scripting and strong overall IT Desktop Support experience***
This individual will act as the senior technical resource within the Boston office, mentoring junior engineers and partnering with the Team Lead in London to drive automation and process improvements that enhance global support efficiency.
Position Responsibilities:
- Provide deskside and remote support for employees, resolving incidents related to hardware, software, mobile devices, and collaboration tools.
- Install, configure, and maintain operating systems, Microsoft 365 applications, and standard business software.
- Troubleshoot complex issues involving Windows, Microsoft 365 (Teams, Outlook, SharePoint, OneDrive), Azure AD, Azure Virtual Desktop, and networking components.
- Support AV/conference room systems, ensuring reliable video and audio performance.
- Manage onboarding and offboarding tasks, including device setup, access control, and provisioning.
- Deliver prompt, professional, and courteous communication with end users until resolution is achieved.
The ideal candidate will have 7 years of relevant experience in a customer-facing role with a strong track record of achievement and demonstrated technical leadership and mentorship capability. The candidate will have the right experience and skills, including but not limited to:
MUST HAVE - Intune Patching, Shell Scrpiting and strong overall IT Desktop Support experience
- Strong scripting and automation experience (PowerShell, Bash, or Python).
- Deep expertise in Microsoft 365 (Outlook, Teams, SharePoint, Intune, OneDrive), Azure AD, and Windows 11.
- Proficiency with Windows and mobile device management (Intune).
- Familiarity with networking fundamentals (VPN, DNS, DHCP, switches, and wireless troubleshooting).
- Experience supporting AV/conference room technologies (Zoom, Cisco, Crestron).
- Familiarity with endpoint security and management tools (Defender for Endpoint, CrowdStrike, SentinelOne).
- Experience with monitoring and deployment tools such as Microsoft Endpoint Analytics, Autopilot, SCCM, Datadog, or LogicMonitor.
- Excellent communication and problem-solving skills, with the ability to clearly explain complex technical topics.
- Customer-focused approach with exceptional attention to detail and follow-through.
- Proven reliability, accountability, and ability to work independently within a global team structure.
- Experience mentoring or providing technical guidance to other support staff.
- Advanced PowerShell scripting for automation of M365, Intune, and Azure AD tasks.
- Familiarity with API integrations, workflow automation, and version control (Git/GitHub).
- Experience with endpoint and identity management (Conditional Access, MFA, Azure AD roles).
- Experience within the Financial Services Industry
- Microsoft Certified: Endpoint Administrator Associate (MD-102)
- Microsoft Certified: Azure Administrator (AZ-104)
- ITIL v4 Foundation
- CompTIA Network or Security
- Microsoft Certified: Power Automate RPA Developer Associate (preferred but not required)
Estimated Max Rate: $85,000.00
What s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh s extensive talent community that will provide you with access to Yoh s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20 hours per week)
- Health Savings Account (HSA) (for employees working 20 hours per week)
- Life & Disability Insurance (for employees working 20 hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh s hiring clients preferences. To learn more about Yoh s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
Salary : $59,500 - $85,000