ERP Project Manager (PeopleSoft- HCM ) in Columbus , Ohio - Onsite Position

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Job Description:

Acts as primary Ohio Administrative Knowledge System (OAKS) interface to and from business owners and stakeholders and its Managed Services Vendors (MSV) to help ensure that OAKS HR/Payroll systems provide optimal levels of support for the HR/Payroll operations of the State of Ohio. In this role the HR/Payroll Systems Services Leader:

• assumes accountability for MSV execution, service delivery, and overall performance across the portfolio of projects and day-to-day operations;
• proactively manages the business/customer relationship;
• understands business priorities and portfolio of business initiatives to effectively manage customer expectations and set OAKS priorities;
• works with business stakeholders and MSV personnel to translate business requirements into system solutions that may result in technical designs for enhancements, statements of work, and/or change order requests;
• oversees requirements analysis and documentation;
• coordinates use of MSV discretionary hours for enhancements;
• develops Requests for Proposals, Statements of Work, and Change Requests for procured project services;
• provides relevant OAKS HR/Payroll systems support status reports;
• communicates OAKS operational events, priorities, deadlines, and outages;
• approves requests for enhancements to OAKS HR/Payroll system modules;
• leads capacity planning and pipeline management;
• reviews and approves production migrations; and
• acts as an escalation point to resolve serious HR/Payroll system issues.
  
  

Leads, directs, and supervises the activities of a small team of information technology (IT) systems operations professionals that helps maintain the suite of OAKS HR/Payroll systems (primarily composed of Oracle/PeopleSoft systems) that support the HR/Payroll business needs of its state-wide customers. In this role the HR/Payroll Systems Services Leader:

• gives direction to lower-level State and 1099 Contractor IT personnel who work in coordination with the MSV to support OAKS systems and operations;
• works with business stakeholders and MSV to help guide overall day-to-day HR/Payroll operations and schedules;
• drives collaboration with key business, MSV, Security, and other critical technical stakeholder organizations in support of business/technology operations and issue resolution;
• helps resolve system issues and ensures that service level agreements are met; and
• proactively identifies and implements service improvements in operational delivery processes.
  
  

Acts as Project Manager for projects related to OAKS HR/Payroll system modules (e.g., payroll, benefits, human resources, performance management, time and attendance - UKG Kronos, Learning Management – CornerStone and Recruit - Cornerstone). In this role the HR/Payroll Systems Services Leader:

• manages or oversees multiple projects;
• monitors project progress and attends information exchange and touchpoint meetings with project teams and stakeholders;
• provides relevant project status reports (e.g., executive, OAKS management, weekly updates);
• develops, implements, and enforces program and project policies and procedures.
• oversees project financials and vendor contract compliance;
• participates in review and approval of vendor estimates (e.g., level of effort);
• approves project deliverables;
• coordinates business resource needs, capacity planning, and pipeline management;
• performs overall project scheduling coordination; and
• coordinates and supports business functional testing efforts.
  
  

Performs other related duties as assigned including:

• Serving as backup to other administrators when necessary
• Working on special requests
• Representing OAKS at meetings, conferences and on committees
  
  

REQUIRED:

• ERP Project Management 3 Years
• PeopleSoft Human Capital Management 9.2 product experience (Human Resources, Benefits and Administration, ePerformance, Performance Management, 3 Years
• Enrollment, Payroll /Compensation, Time Management, Job Data, Position Management, Queries/Reporting, Employee Data, Employee Notifications, Self service 3 Years
• Application management/outsourcing experience – preferably onshore – in a leadership role
• Excellent verbal and written communication skills in Large/complex organization experience
• Experience with Timekeeping systems such as Kronos Highly desired
• Experience with Document Management Systems such as OnBase Highly desired
• Experience with Hiring and Learning Management Systems (Taleo experience is a plus) Highly desired
• Public Sector experience Highly desired
• Experience working with, or as a part of, a Tier-One System Integrator firm providing PeopleSoft/Oracle professional services Highly desired
• Ability to interface and resolve issues across all levels of an organization Highly desired
• Upgrade and/or application patch, bundle, or image experience Highly desired
• 4 year college degree Highly desired
• Project Management Professional (PMP) certification Highly desired
• PeopleSoft Certification(s) Highly desired
• ITIL Certification Highly desired