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Title: EPS Analyst Role – Patch Management Analyst
location: Phoenix, AZ or Columbus, OH
Technical Skill-Requirements for EPS Analyst Role – Patch Management Analyst
Qualifications:
Title: EPS Analyst Role – Patch Management Analyst
location: Phoenix, AZ or Columbus, OH
Technical Skill-Requirements for EPS Analyst Role – Patch Management Analyst
Qualifications:
- Bachelor’s degree in information systems, or related field.
- 3 years of experience in IT Vulnerability Management, IT Application Support, IT Networking, IT Operations, or related support role.
- Strong Analytical and communication skills with a focus on cross-functional collaboration.
- General support knowledge involving the Financial-Banking industry preferred.
- Administer patch management support of servers, workstations and enterprise system devices.
- Maintain Incident, Task and Change support ticket assignments.
- Track and report on related KRIs, SLAs, and vulnerability metrics. Coordinate with Business End users, IT and Solution support teams to conduct vulnerability and patch remediation work.
- Design, build and deploy packaged updates and application installs associated with patch vulnerability management.
- Perform EPS project work and cross-department collaboration efforts.
- Participate in process and procedure reviews to improve vulnerability remediation efficiency and system stability.
- Microsoft Configuration Manager (MCM/MECM/SCCM)
- ServiceNow
- Intune
- Power BI
- PowerShell
- Windows OS
- Active Directory (AD)
- Azure
- PatchMyPC
- Rapid7
- SharePoint
- Confluence
- (desired) Linux OS