What are the responsibilities and job description for the Entry Level NOC Technician position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, SWI, is seeking the following. Apply via Dice today!
Job Title: Entry Level NOC Technician
Location: Annapolis Junction Maryland
(Hybrid Role)
Contract Length: 12 months (possibility of extension)
Requirements:
Job Title: Entry Level NOC Technician
Location: Annapolis Junction Maryland
(Hybrid Role)
Contract Length: 12 months (possibility of extension)
Requirements:
- NOC Technician is responsible for all network alarms that report on all Clients managed Customer network(s).
- The technician will be responsible for alarm validation, ticket creation and technical escalation.
- The technician will have a good understanding of Clients related alarms that are generated and how they impact the network.
- Network alarm detection and management are critical functions within the network repair process and can ultimately impact Client s ability to meet Service Levels Agreement (SLA) commitments made to our Managed Services Customers.
- Network Fault Management: Perform Client network fault isolation and repair.