What are the responsibilities and job description for the Entry Level Help Desk position at Jobs via Dice?
Start Your IT Career With Real, Hands-On Experience
Entry Level Help Desk | Full Training Provided
IMPORTANT: Shift available is Saturday through Wednesday, 1:00 PM - 10:00 PM CST (with 1-hour lunch). If this schedule doesn't work for you, please do not apply.
Looking to break into IT and build real-world technical experience? This entry-level IT Support role is ideal for someone motivated, dependable, and eager to learn. You'll work alongside experienced technicians, receive structured training, and gain daily exposure to IT fundamentals.
Required Schedule (Non-Negotiable)
Please confirm:
This is a Contract position based out of Coppell, TX.
Pay And Benefits
The pay range for this position is $16.25 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Coppell,TX.
Application Deadline
This position is anticipated to close on May 15, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Entry Level Help Desk | Full Training Provided
IMPORTANT: Shift available is Saturday through Wednesday, 1:00 PM - 10:00 PM CST (with 1-hour lunch). If this schedule doesn't work for you, please do not apply.
Looking to break into IT and build real-world technical experience? This entry-level IT Support role is ideal for someone motivated, dependable, and eager to learn. You'll work alongside experienced technicians, receive structured training, and gain daily exposure to IT fundamentals.
Required Schedule (Non-Negotiable)
- Saturday - Wednesday
- 1:00 PM - 10:00 PM CST
- Includes 1-hour lunch break
- Fixed schedule (not rotating)
- Must be comfortable working weekends (Saturday & Sunday)
- 6 months of IT experience or relevant education, such as:
- CompTIA A (or actively studying)
- IT / Computer Science coursework or degree
- Bootcamp or internship experience
- Strong interest in hands-on IT support
- Reliable, professional, and eager to learn
- Strong communication and customer service skills
- Reliable transportation required (100% onsite in Coppell)
- Respond to and resolve IT support tickets
- Assist users via email, chat, phone, and in-person
- Troubleshoot common issues:
- Password resets and login problems
- WiFi and connectivity issues
- Printers and basic hardware support
- Work alongside senior technicians for hands-on training
- Hybrid in Coppell
- Fast-paced, team-oriented setting
- Entry-level role with structured training and mentorship
Please confirm:
- You are able to work Saturday - Wednesday, 1 PM - 10 PM CST
- You are comfortable with weekend shifts
- You can work onsite in Coppell
This is a Contract position based out of Coppell, TX.
Pay And Benefits
The pay range for this position is $16.25 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Coppell,TX.
Application Deadline
This position is anticipated to close on May 15, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Salary : $16 - $18