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Job Role: Engagement Manager
Location: Plano, TX
Job Description:
Must Have Technical/Functional Skills
Project Management, Client Management
Job Role: Engagement Manager
Location: Plano, TX
Job Description:
Must Have Technical/Functional Skills
- 7 years of experience in customer engagement or client management roles.
- Proven track record of managing large-scale engagements in telecom or technology domains.
- Strong communication, negotiation, and stakeholder management skills.
- Ability to handle multiple projects simultaneously and work under pressure.
- Familiarity with project management methodologies and tools.
- Serve as the primary point of contact for customer engagements.
- Manage end-to-end delivery of projects, ensuring timelines and quality standards are met.
- Build and maintain strong relationships with clients to drive satisfaction and retention.
- Collaborate with internal teams to align solutions with customer needs.
- Identify opportunities for process improvement and upselling additional services.
Project Management, Client Management