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The Employee Relations Consultant will:
The Employee Relations Consultant will:
- Conduct ER investigations and recommend appropriate actions consistent with Cisco’s policies and practices.
- Maintain comprehensive case records and document investigation findings.
- Independently manage assigned casework, providing timely communication to relevant parties and bringing investigations to closure quickly and definitively.
- Remain respectful and empathetic in face of difficult and uncomfortable situations surrounding an investigation.
- Advise on disciplinary action recommendations for matters handled by other groups.
- Advise People Partners, cross-functional partners, and managers on ER matters and policy interpretation.
- Coach and counsel management and employees daily on a variety of complex ER case matters.
- Consult and collaborate with Global ER, P&C peers, Employee Legal team and other cross-functional team members and partners.
- Communicate with all levels of the enterprise, including executive management.
- Participate in the improvement, design and education delivery of global programs managed within the team.
- Uphold and integrate Cisco’s Guiding Principles in all actions, decisions and interactions.
- Foster a culture of integrity, respect, and accountability in every aspect of Employee Relations.
- A bachelor’s degree or equivalent work experience in Human Resources, Business Administration, Psychology, or related field.
- 6 years of Human Resources or Employee Relations experience, with at least 3 years of investigation experience.
- 2 years’ experience working in multi-national company.
- Technically proficient in Microsoft tools including Word, Excel, PowerPoint
- Demonstrated experience in collaborating and supporting business objectives
- Exercise solid judgment and ownership of the decision-making process
- Extensive use of leadership and influence skills as well as objectivity
- Demonstrated ability to influence all levels of management
- Ability to work independently with confidence and low supervision
- Solid presentation/training delivery
- Embrace collaboration, fast-paced environments, desire to learn, achieving results, earning trust, crafting strategy and leading change through productive disruption
- Excellent with multi-tasking and managing high case volume
- Exude calmness under high pressure fast paced environment
- Ability to lead HR strategy discussions and generate plans for implementation in accordance with Cisco philosophy and culture
- Embrace emerging AI tools to improve efficiency while balancing the critical human element of employee advocacy and workplace culture.
- Experience with HR Acuity for employee relations case management and documentation.