What are the responsibilities and job description for the Desktop Support Technician position at Jobs via Dice?
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Please Find The Below Job Description
Role: Desktop Support Technician
Locations: Minneapolis, MN (Onsite)
Duration: Long term contract on C2C/ W2
Job Description:
Jayasurya,
US IT Recruiter,
Prudent Technologies & Consulting Inc.
1505 Lyndon B Johnson Fwy #327, Dallas, TX 75234
LinkedIn:
Hi,
Hope you are doing great!
Please Find The Below Job Description
Role: Desktop Support Technician
Locations: Minneapolis, MN (Onsite)
Duration: Long term contract on C2C/ W2
Job Description:
- Provide on-site technical support and troubleshooting for end-users'' desktop and software issues.
- Diagnose and resolve technical problems related to operating systems, applications including
- Microsoft Windows and Microsoft Intune.
- Communicate and work comfortably with customer executives and end users.
- Collaborate with IT teams to escalate and resolve complex issues in a timely manner.
- Document all support activities, including resolutions, in the ticketing system.
- Ensure compliance with customer IT policies and procedures.
- Manage incoming inventory as part of the project
- Reimage laptops to new version of image
Jayasurya,
US IT Recruiter,
Prudent Technologies & Consulting Inc.
1505 Lyndon B Johnson Fwy #327, Dallas, TX 75234
LinkedIn: