Desktop Support Technician - $41 CTC - ONSITE (MUST be a WI resident)

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Job Description:

• Crop to Crop resumes are accepted
  
  

Location Requirement: On-site or Remote? Candidate MUST be a WI resident. No relocation is allowed. 100% On-site. This is an in-person job with no remote work. Candidate must have ability to work a flexible schedule and days lasting longer than 8 hours

The Department of Corrections (DOC) requires Desktop Support staff to maintain a working knowledge of our internal computer system. The technician will be in charge of repairing and maintaining thousands of desktops, laptops and other PC devices. They will also be installing new PC''s and laptops to replace end of life cycle equipment. The technician will be doing those tasks while maintaining inventory and properly disposing of out dated equipment by recycling those items per DOC policies. The technician will also maintain and close work orders in the DOC ticketing system. The technician receives

oversight from the Field Tech Manager to ensure that policy, procedure and methodology are being followed.

Required Skills (3) & Years of Experience: 2 years of experience required.

• Remote trouble shooting
• Customer service/interaction with users during device setup
• Imaging Devices
  
  

Desired Skills:

• Any AV integration experience
• Must be able to work independently but in a team environment.
• Must be able to meet deadlines.
• Must be able to multi-task and balance their workday.