What are the responsibilities and job description for the Desktop Support Specialist position at Jobs via Dice?
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We are looking for Desktop Support Specialist for our client in Newport Beach, CA
Job Title: Desktop Support Specialist
Job Location: Newport Beach, CA
Job Type: Contract
Job Overview:
Pay Range: $25hr - $37hr
We are looking for Desktop Support Specialist for our client in Newport Beach, CA
Job Title: Desktop Support Specialist
Job Location: Newport Beach, CA
Job Type: Contract
Job Overview:
Pay Range: $25hr - $37hr
- Provide technical support for desktop systems, hardware, and standard applications across the organization.
- Configure, deploy, and maintain PCs and related equipment while ensuring compliance with organizational standards.
- Support end users through troubleshooting, incident management, and proactive system monitoring.
- 1 3 years of experience in a technical support or desktop support role.
- Experience supporting Windows operating systems and Microsoft Office applications.
- Ability to handle multiple tasks with strong organizational skills and minimal supervision.
- Experience troubleshooting desktop hardware including PCs, monitors, and printers.
- Experience with Mac operating systems and Apple devices.
- Valid driver s license and ability to travel to remote sites.
- Strong communication and customer service skills.
- Configure new PCs using standard software and imaging tools.
- Reimage and redeploy systems while ensuring complete data removal.
- Maintain inventory of hardware and update asset tracking systems.
- Troubleshoot hardware and software issues for end users.
- Provide support for desktop operating systems and standard applications.
- Collaborate with internal teams and vendors for issue resolution.
- Manage loaner equipment and coordinate repairs and replacements.
- Perform incident management and maintain documentation.
- Monitor system tools and analyze trends to proactively manage the environment.
- Support installation, configuration, upgrades, and testing of desktop technologies.
- Ensure proper disposal of electronic waste according to policy.
- Desktop support and troubleshooting.
- Hardware and software configuration.
- Incident and asset management.
- Customer service and communication.
- Time management and multitasking.
- High school diploma or GED with relevant experience required.
- MCSE certification.
Salary : $25 - $37