Data Center operations Engineer

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Job Title - Data Center operations Engineer

Location - Twinsburg, OH

Type: Fulltime

Job Description:

Required Skill And Experience

• Experience with Hands and feed support for Data Center operations. Candidates must be available to work onsite on a rotating /fixed shift timing mentioned below at respective Datacenter to provide support. It includes both on demand onsite support, and extended shift coverage as needed. Shift 1 06:00 15:00 PST Shift 2 14:00 23:00 PST Shift 3 22:00 07:00 PST. New Installations of IT devices:
• Rack and stack of IT devices.
• Configure ILO / IDRAC on servers / network gear. Ping tests of all ILO connections.
• Certifications on Data center operations and cabling
• Install trunks and patch cords, panels and power cables as required to support additional capacity.
• Perform all, IT audits, annual DC track and Tape audits.
• Vendor access approval for break fix activity and facility repairs
• Provide on call support and emergency onsite coverage (may be extended time frame).
  
  

Break / Fix repairs:

• Attend crises calls for troubleshooting cables and /or hardware issues.
• Troubleshooting, isolating and repairing of all cables (SM, MM and copper).
• Participate and execute assigned change requests.
• Removal and installation of parts from inside of IT hardware to include but not limited to:
  
  

NIC s SFP s Memory Hard Drives

Decommissions and Cabling:

• The removal of all patch cords from end to end of the cable path, to include both ends of patch panel connections.
• Remove old hardware from equipment racks and prepare for disposal per the decommissioning process.
• Removable media (disk) disposal tracking and destruction
• Blancco wipe process procedures, Shredding, ADR/ERI tracking and coordination.
  
  

Entries into Hardware Receiving System:

• Package pickup and delivery to include large shipments on the loading docks or mailrooms.
• Coordinate / prepare for shipment and transfer of equipment to other locations
• Move (Lift and shift) hardware to the appropriate storage locations after HRS updated.
• RMA all parts as required including tracking of those parts using HRS tool.
• Hardware shipment receiving / tracking of all IT devices, and parts
• Large assets are tracked in both HRS and DC Tracks.
  
  

Preferred Skill And Experience

• Collaborate with Technology team members to ensure efficient operation of the organization s Datacenter operations environment. Receive and respond to incoming calls, messages, emails and/or work orders regarding datacenter operations problems. Ensure that work is carried out within agreed service levels and in accordance with project guidelines. Explain and document technical issues in a clear way to technical teams, business stakeholders. Experience and desire to work in a Global delivery environment. Good Communication and Analytical skills.
  
  

Additional Required Qualifications

Bachelor s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

This position may require relocation and/or travel to work/project location.