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Description
We are looking for a Data Analyst to join a Long-term Contract opportunity based in Memphis, Tennessee. In this role, you will help strengthen the accuracy, consistency, and reliability of customer and operational data across enterprise systems while supporting teams that rely on clean information for daily business activities. This position is well suited for someone who is analytical, highly detail-focused, and comfortable managing request-driven work while contributing to better data practices and long-term process improvements.
Responsibilities:
Manage incoming data-related requests through a centralized ticket queue, ensuring timely follow-up and resolution.
Update and maintain customer and operational records in enterprise systems with a strong focus on completeness, accuracy, and traceability.
Examine source details before making changes and record updates clearly to support auditability and governance standards.
Research data discrepancies that affect downstream functions such as reporting, pricing, order activity, or operational workflows, and drive issue resolution.
Review current data handling procedures to identify recurring errors, process weaknesses, and opportunities to improve efficiency.
Help create and refine process documentation and standard operating guidelines that promote consistent data management practices.
Produce recurring reports and performance metrics related to data quality, service volumes, and issue trends for business stakeholders.
Analyze exception findings and quality variances, including potential fraud-related patterns or compliance concerns, and summarize insights clearly.
Partner with operations, finance, customer support, IT, and other internal groups to resolve complex data issues and improve user experience across systems.
Requirements
Experience supporting data entry, record maintenance, reporting, or data quality activities in a structured business environment.
Strong attention to detail and a consistent approach to maintaining accurate records and documentation.
Ability to work effectively within a ticket-based or request-driven workflow.
Intermediate Excel knowledge, including filtering, lookups, and basic data analysis techniques.
Clear communication skills with the ability to work across technical and non-technical teams.
Background in data analysis, fraud analytics, fraud investigation, anti-fraud processes, or suspected fraud review is highly valued.
Familiarity with audit support, compliance practices, process documentation, or standard operating procedures is preferred.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Description
We are looking for a Data Analyst to join a Long-term Contract opportunity based in Memphis, Tennessee. In this role, you will help strengthen the accuracy, consistency, and reliability of customer and operational data across enterprise systems while supporting teams that rely on clean information for daily business activities. This position is well suited for someone who is analytical, highly detail-focused, and comfortable managing request-driven work while contributing to better data practices and long-term process improvements.
Responsibilities:
Manage incoming data-related requests through a centralized ticket queue, ensuring timely follow-up and resolution.
Update and maintain customer and operational records in enterprise systems with a strong focus on completeness, accuracy, and traceability.
Examine source details before making changes and record updates clearly to support auditability and governance standards.
Research data discrepancies that affect downstream functions such as reporting, pricing, order activity, or operational workflows, and drive issue resolution.
Review current data handling procedures to identify recurring errors, process weaknesses, and opportunities to improve efficiency.
Help create and refine process documentation and standard operating guidelines that promote consistent data management practices.
Produce recurring reports and performance metrics related to data quality, service volumes, and issue trends for business stakeholders.
Analyze exception findings and quality variances, including potential fraud-related patterns or compliance concerns, and summarize insights clearly.
Partner with operations, finance, customer support, IT, and other internal groups to resolve complex data issues and improve user experience across systems.
Requirements
Experience supporting data entry, record maintenance, reporting, or data quality activities in a structured business environment.
Strong attention to detail and a consistent approach to maintaining accurate records and documentation.
Ability to work effectively within a ticket-based or request-driven workflow.
Intermediate Excel knowledge, including filtering, lookups, and basic data analysis techniques.
Clear communication skills with the ability to work across technical and non-technical teams.
Background in data analysis, fraud analytics, fraud investigation, anti-fraud processes, or suspected fraud review is highly valued.
Familiarity with audit support, compliance practices, process documentation, or standard operating procedures is preferred.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.