CRM Product Manager

Unison Systems is seeking a CRM Product Manager to join our client's international travel company in the Denver Tech Center area.

This is a direct hire position offering a pay range of $140,000 to $180,000 annually. The role is hybrid, requiring four days in-office per week. Our client is a leader in travel with 95 years of experience, operating in more than 70 countries across six continents. The position includes a generous benefits package with travel perks and retirement benefits.

Responsibilities:

• Develop and articulate a long-term product roadmap and strategic vision for the CRM system aligned with business goals and market opportunities
• Champion the CRM product vision and value across the organization to drive user adoption and engagement
• Manage the CRM product lifecycle from ideation through launch, ongoing enhancements, and eventual retirement
• Collaborate with CRM Product Owner(s) to evaluate and prioritize initiatives based on business impact, customer needs, and resource availability
• Coordinate across product teams to maintain consistent delivery and innovation
• Serve as an escalation point for risks, issues, and critical decisions related to CRM product delivery
• Gather requirements from key stakeholders and validate outcomes
• Monitor market trends, competitor offerings, and emerging technologies to inform product strategy
• Define and track key product metrics and KPIs to measure success and drive continuous improvement
• Own vendor relationships as needed
  
  

Requirements:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Marketing, or related field; or five or more years of relevant product management or CRM experience; or equivalent combination of education and experience
• 5 years in product management or CRM systems with a track record of delivering successful CRM products
• Proven ability to develop and manage product roadmaps and align CRM initiatives with business objectives
• Strong communication and vendor relationship management skills
• Experience driving user adoption and communicating product value across organizations
• Ability to define, track, and analyze key product metrics and KPIs
• Skilled at collaborating with stakeholders and cross-functional teams to prioritize and deliver high-impact features
  
  

Unison Systems is Colorado's leading IT staffing and engineering consulting firm - apply today and let us put our 27 years of expertise to work for you.