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Job Title: Business Excellence Program Manager
Work Location: Lehi, UT- 100% Onsite
Contract : 12 Months
Work Schedule: Full Time Monday-Friday
Job Description:
Job Title: Business Excellence Program Manager
Work Location: Lehi, UT- 100% Onsite
Contract : 12 Months
Work Schedule: Full Time Monday-Friday
Job Description:
- Program Strategy & Execution: Steer program strategy and amplify impact across all domains, ensuring measurable outcomes align with business intent.
- Training & Operations (Lean Six Sigma): Own the Lean Six Sigma and process enablement training operations, including calendar management, logistics coordination (virtual/onsite), enrollment tracking, and certification records.
- Gen AI Adoption & Enablement: Support the Gen AI citizen community by managing use-case intake, leading proof-of-value pilots, and scaling rollout. Build simple, safe enterprise Gen AI workflows and curate/govern prompt libraries and guardrails in partnership with IT.
- Metrics & Reporting: Define and track a balanced set of program KPIs (comms reach, training completion, Gen AI ROI, adoption) and create executive-ready dashboards and reporting cadences.
- 3 years in program management, operations, communications, or process improvement in a cross-functional environment.
- Proven experience executing internal communications and running training operations at scale.
- Demonstrated ability to lead or partner on structured change management programs (Prosci/ADKAR preferred).
- Familiarity with Continuous Improvement (CI) methods; Lean Six Sigma Green Belt is preferred.
- Strong bias for action, a collaborative and audience-first mindset, and curiosity for applying Gen AI to practical workflows.
- Exceptional written/verbal communication skills and a strong executive presence.
- Preferred: Familiarity with Google Workspace, including Gemini & Google Vids, Tableau, Slack, Zoom, & Lucid.
- More important is the ability to quickly learn new tools (including GenAI assistants) and apply them.