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The Business Analyst within the Calypso Technology Services team requires a unique mix of trading business knowledge, project management and analytical skills as well as technical leadership skills. The BA is responsible for defining and prioritizing features and other business requests for implementation. Working closely with key stakeholders across multiple business functions and a variety of internal stakeholder groups, the BA will lead scope and requirements activities and create scope documents, lead and facilitate backlog refinement sessions, create Jira user/system stories, work with Tech teammates to come up with tactical action plans to deliver high-quality solutions on time that align with business and stakeholder goals. The BA is expected to gather, prioritize and breakdown into actionable tasks feature requests, technical health improvements, user/business requirements and security improvements.
Key Responsibilities
Requirements Management
The Business Analyst within the Calypso Technology Services team requires a unique mix of trading business knowledge, project management and analytical skills as well as technical leadership skills. The BA is responsible for defining and prioritizing features and other business requests for implementation. Working closely with key stakeholders across multiple business functions and a variety of internal stakeholder groups, the BA will lead scope and requirements activities and create scope documents, lead and facilitate backlog refinement sessions, create Jira user/system stories, work with Tech teammates to come up with tactical action plans to deliver high-quality solutions on time that align with business and stakeholder goals. The BA is expected to gather, prioritize and breakdown into actionable tasks feature requests, technical health improvements, user/business requirements and security improvements.
Key Responsibilities
Requirements Management
- Collaborate with business users and internal clients and stakeholders to understand and anticipate their needs and translate them into requirements.
- Define the requirements and solution design that addresses the business problem and track solution throughout the delivery process.
- In collaboration with Calypso and other internal bank teams (ex: Cyber security, Architecture etc), ensure the solution adheres to internal standards and patterns.
- In collaboration with internal and external stakeholders (ex: Nasdaq), create and maintain a road map of functional and technical features.
- Manage the Jira backlog for projects, ensuring it is organized, prioritized and broken down appropriately into stories, epics and tasks.
- Lead/Facilitate Scrum meetings and product sprints.
- Continuously prioritize and refine the backlog based on changing requirements.
- Ensure the backlog is transparent, understood and visible.
- Ensure the development teams stay on task and work to agreed-upon priorities.
- Assist the development team in making priority decisions when conflicts arise.
- Work with the QA resources to ensure changes are tested appropriately and comprehensively.
- Participate in user acceptance testing and recommend improvements.
- Assist the Pod’s Program Managers, Scrum Masters in end-to-end activities related to implementation including project management, issue management, communication, and change management.
- Track requirements from elicitation to implementation, including design and development.
- Monitor and evaluate progress at each stage of delivery.
- Work with the Dev team and end-users to deliver updates and status reports.
- Provide demos and progress updates to the business users throughout the delivery process.
- Proactively identify and manage risks.
- 5 years of experience as a product owner, business analyst, and/or project manager.
- Verifiable experience as a liaison between customers and technical delivery teams.
- 5 years of experience working in support of trading businesses.
- Experience defining customer experience and user journey.
- Experience completing complex technical projects.
- Knowledge and familiarity with industry standard vendor tools such as Jira, Confluence etc.
- Solid understanding of trading operations, finance, market data and banking processes.
- Proficiency with Excel, Visio, PowerBI and Tableau and other standard tools & utilities.
- Strong communication, critical thinking, problem-solving and collaboration
- Ability to guide development resources through the requirements
- Ability to write Jira user stories, including acceptance criteria
- Ability to identify areas of improvement
- Familiarity with agile and waterfall project management tools; Jira, Confluence, MS Project
- Ability to analyze data and interpret trends. Data mapping, data lineage, data governance.
- High level of accountability
- Outcome focused self-starter
- Project management, planning and team organization
- High level of analytical thinking and problem solving
- Excellent communication skills