Business Analyst with Automotive domain

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Role : Business Analyst

Location : Dearborn,MI(Hybrid)

ESSENTIAL JOB FUNCTIONS:

• Ability to self-manage and prioritize work schedule per business needs
• Strong communication, facilitation and vendor management skills to interact with technical and non-technical stakeholders
• Understanding of software development lifecycle (SDLC) and methodologies like Agile or Scrum
• Understanding/experience with Dealer Inventory Systems
• Ability to communicate directly with end user (dealer) to explain technical solutions, workarounds, etc.
• Ability to prioritize issues with business effectively
• Ability to work flexible hours to support application launch and production outages if necessary
• Experience with gathering business requirements and generating creative IT solutions
• Excellent written and verbal communication skills
• Experience in automotive related work or industry, particularly dealer facing is a plus
• Three years experience in writing SQL Queries
• Experience with cloud data platforms such as Azure
• Strong ability to analyze complex datasets and derive actionable insights
• Ability to create detailed technical documentation and reports
• Experienced in using project management skills such as Jira
  
  

OTHER RESPONSIBILITIES:

• Manage small feature requests within an Agile solution delivery process
• Author, maintain and manage technical product requirements
• Document discovery of necessary efforts, identify and monitor project risks
• Provide user level technical support of implemented products
• Manage scope change, feature requests and project related defect tickets
• Consult with business team to gather business needs and objectives
• Special ad-hoc requests for FordDirect technology team
• Troubleshoot and own project issues from start to completion
• Provide dealer and user technical support/ troubleshoot and triage application issues and identify workarounds
• Create, modify and update training materials
  
  

MINIMUM QUAL. & POSITION REQUIREMENTS:

Must have Bachelor's degree, preferably in a technology or business related area

BA/BS

3-5 Years in related position/field

2 years experience with SQL database queries

Automotive acumen